Jeff is patiently waiting for the recently released movies in his Netflix queue, but his taste in films is evidently working against him. He says that the top ten discs in his queue all have long waits, and he is frustrated. Is he being throttled, a victim of having popular tastes, or both? [More]
throttling
Comcast Settles BitTorrent Throttling Lawsuit
By 12.25.09
Comcast has settled a $16 million class-action lawsuit accusing the Internet provider of preventing customers from sharing files via BitTorrent. The suit alleges that Comcast sold users “unlimited” internet access that was, in fact, quite limited. Comcast still admits no wrongdoing, and affected customers will receive up to $16 each as part of the settlement. Ka-ching! [More]
FCC Proposes New, Awesome, Net Neutrality Rules
By 9.21.09
The FCC today proposed new rules to protect and preserve “net neutrality,” the idea that ISPs must treat all users the same and not prejudice against different types of customers. In a speech, Chairman Julius Genachowski supported adopting the “Four Freedoms” first articulated by the FCC in 2004 (PDF) not just as principles but as formal rules, and adding two more: “non-discrimination” and “transparency.” The big networks are, naturally, incensed.
Watch Out For Throttling If You're On A Blockbuster Rental Plan
By 6.4.09
Robert’s recent experience with his local Blockbuster just underscores how ill-equipped the rental chain is to compete against Netflix and new-star-on-the-block Redbox. Whether Robert has caught them deliberately throttling his account, or he’s just the victim of a poorly implemented system, it’s not the kind of customer experience you should have to settle for anymore.
Mystery Solved? Using OpenDNS Results In Glacial YouTube Downloads For Qwest Customers
By 5.8.09
Earlier this week, we posted an email from a frustrated Qwest customer who said he couldn’t download YouTube and other online videos at a speed equivalent to the Qwest service he was paying for. Qwest wrote to us, and spoke to the customer, and swore they were not interfering with any download rates. Instead, it looks like the problem is with OpenDNS, a free service that usually speeds up downloading, but that seems to have an issue when it comes to certain video streams.
Qwest Says It's Throttling Customer's Online Video Streaming, Then Says It's Not
By 5.4.09
Update: It turns out the problem is with OpenDNS, not Qwest. The original post is below.
The Comcast Throttling Scandal And Its Consequences, Summarized
By 2.25.09
NPR spoke with Daniel Roth, a senior writer at Wired Magazine, over the file sharing fiasco that Comcast found itself in about a year ago—the one where a Comcast customer discovered that the company was secretly impersonating his computer to interrupt bittorrent transmissions.
Use Google's M-Lab To Test Your Internet Connection
By 2.9.09
Google has assembled a suite of free tools (developed by researchers, not by Google itself) that let you measure things like BitTorrent throttling, upload/download speeds, and last mile snafus. In exchange for “free,” the test data is being made public to enable further study of broadband connections. You might want to bookmark the site for future reference when you’re trying to figure out what’s going on with your ISP.
FCC Chairman Says Comcast "Violated Our Principles" By Arbitrarily Blocking Internet Traffic
By 7.11.08
FCC Chairman Kevin Martin told the Associated Press yesterday that Comcast had “violated our principles” when it came to managing their network. He accused Comcast of arbitrarily blocking internet traffic and failing to disclose to consumers that it was doing so.
By 4.23.08
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A California court has upheld the scrawny Netflix “throttling” settlement from 2006. That was when Netflix settled a class-action lawsuit that alleged they intentionally slowed down the rental rates of high-renting customers. The settlement only really benefited lawyers and Netflix, but it stands.
Comcast Tells FCC It Doesn't Have Authority To Interfere With "Traffic Shaping"
By 3.19.08
Comcast is now claiming that the FCC “has no legal power to stop the cable giant from engaging in what it calls ‘network management practices’ (critics call it peer-to-peer traffic blocking),” reports Ars Technica. In an amazing display of spin, Comcast writes that letting the marketplace “maximize consumer welfare” has been “enormously successful” as proven by the “Comcast customer experience”—seriously, we’re not making up these phrases. On a less humorous note, the filing in which Comcast makes these claims also seems to imply that it will sue the FCC if it tries to enforce any changes on how Comcast blocks P2P traffic.
Consumer Groups Ask FCC To Ban Comcast From Blocking Any Peer-To-Peer Activity
By 11.2.07
Advocacy groups and legal scholars filed a network neutrality complaint with the FCC today against Comcast, asking the government to issue a temporary injunction against the cable company that forces it to “stop degrading any applications. Upon deciding the merits, the Commission should issue a permanent injunction ending Comcast’s discrimination.” More importantly, the complaint asks the FCC to classify any blocking of peer-to-peer file sharing as a violation of the agency’s Internet Policy Statement, “four principles issued in 2005 that are supposed to ‘guarantee consumers competition among providers and access to all content, applications and services.'”
Comcast: "We Throttle Traffic To Help Other Users; Besides, It's Not Permanent"
By 10.24.07
Comcast is in heavy PR-spin mode this week following last week’s reports that they spoof customers’ computers to cancel peer-to-peer connections, and have been blocking corporate users from sending large attachments via Lotus Notes (that blockage was “fixed” last week, around the time this story broke). Comcast says that they don’t “block” anything but rather delay requests, and that it’s only done to improve overall performance for their customers.
Comcast Impersonates Users' Computers To Meddle With Internet Traffic
By 10.22.07
Comcast uses its own computers to masquerade as those of its users in order to disrupt and throttle internet traffic—specifically the peer-to-peer kind—whenever it chooses, according to nationwide independent tests carried out by the Associated Press. A Comcast rep dances around the charge by saying that the company doesn’t “block” access to anything—but he makes no mention of throttling or disrupting connections to shape traffic, probably because if he did, he’d have to admit to it or blatantly lie.
Ask Consumerist: Amazon Prime Throttling?
By 3.27.06
Teresa loves Amazon.com, but never became a member of Amazon Prime. In that service, you pay a flat rate and gets free two-day shipping on many Amazon.com items, upgrades to overnight shipping for just $3.99 an item. There’s also no minimum purchases required and a “members-only” one-click button on product pages.
