third-party sellers

Amazon Seller Offering Expensive, Potentially Contaminated Soy Butter 6 Months After Recall

Amazon Seller Offering Expensive, Potentially Contaminated Soy Butter 6 Months After Recall

When a product has been recalled and disappears from store shelves, that includes virtual store shelves. Yet jars of I.M. Healthy’s recalled soy butter, a peanut butter substitute, were available from a third-party seller on Amazon’s site last week, meaning that customers could potentially get a large helping of E. coli along with their sandwiches. [More]

Alan Rappa

Amazon Tells Third-Party Booksellers To Speed Up Deliveries

That paperback book you ordered from Amazon for your upcoming beach vacation might just arrive faster than you thought. But it’ll come at a new cost for the third-party seller providing the title: Amazon is once again tightening the reins on sellers who don’t use the company’s fulfillment services, reducing their required delivery window. [More]

(Nic Rutterford)

Amazon Changes Return Policies For Third-Party Sellers, Who Worry About Fraud

One of the ways that Amazon has been able to offer such a wide selection of items has been through its Marketplace, or third-party sellers. These businesses or individuals would ship from their own bookshelves, garages, or warehouses, handling order fulfillment and letting Amazon expand its inventory without building any new warehouses. Now a new policy makes it clear that sellers who handle their own orders are at a disadvantage. [More]

Alan Rappa

Amazon Hosts Invite-Only Events To Keep Sellers From Defecting To Walmart

Like the guy in the office who tries to make up for the fact that he’s been a real jerk by taking everyone out to happy hour, Amazon is hoping that some meet-and-greets with under-appreciated third-party sellers will keep them from fleeing to or other rivals. [More]

Mike Mozart

Feeling Unappreciated By Amazon, Some Sellers Are Defecting To

The recent flood of third-party sellers offering items for sale on Amazon has left some the e-tailer’s older marketplace merchants feeling left behind and unappreciated. So they’re taking their wares and going over to Walmart’s website, where they have fewer competitors and pay smaller commissions. [More]

Alan Rappa

Amazon Angers Smaller Sellers With Suspensions

The pages of Amazon are full of third-party sellers using the e-tail giant as a storefront, but a number of small-scale sellers say there’s a growing rift between themselves and Amazon over accounts that the sellers claim are being suspended with little notice and few options for recourse. [More]

Colleen AF Venable

Barnes & Noble Shuts Down Third-Party Marketplace For Over A Week, Shrugs

Twenty years ago, you would not have been allowed to set up your own little kiosk in the accessories department at Walmart selling the same sunglasses at slightly lower prices. Yet that’s exactly what e-commerce sites let third-party sellers do, and it usually works smoothly for everyone. Unless you’re a seller on Barnes & Noble’s Marketplace site, which shut down with no warning more than a week ago. Sellers are still locked out. [More]