Late last year, Samsung announced its second major recall in less than a year by calling back more than 2.8 million top-loading washing machines after customers complained about violent, almost explosive vibrations. While the company promised to fix the devices or provide refunds to owners, three months later, things apparently haven’t gone as planned, leading to a class-action seeking lawsuit. To that end, we’d like to hear from people who have experienced problems with Samsung’s recall process. [More]
