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Of the almost 200 people who have contacted the Savvy Consumer column in the St. Louis Dispatch about AT&T’s $10 naked DSL, only a handful report being able to successfully sign up for it. Obviously they haven’t read this post of ours which tells you exactly how to do it.[St. Louis Dispatch via U.S. PIRG Consumer Blog]
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Alltel has magical feature that will let you read voicemail messages. Expensive, but should please people who violently hate voicemail. (Like, me, for example.) [NYT]
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Add 1-800-Yellowpages to the growing list of free, ad-sponsored nationwide directory service listings. It does residential listings, too. [AT&T]
One of the producers over at the lovely This American Life radio show was overbilled by MCI (which has since merged with Verizon) for $946.36 and was sent to collections and told lie after lie that they were going to fix the problem. It’s not until host Ira Glass gets involved and starts recording the customer service calls that her issue is finally resolved. The account is credited, the company apologizes, and the Senior VP of Customer Service send her a gift basket of cheese chocolates and crackers. Aw. You can listen to the story here, it’s the second act, about 30 minutes into the show.
If you’re AT&T cellphone customer on a messaging plan and you like to send pictures, check your bills. After noticing he was getting overcharged for sending pictures, reader Robert says an AT&T CSR told him that AT&T is having a nationwide computer glitch that could be overcharging you too…
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American and Alaska Airlines will test letting people use full-fledged wi-fi in-flight this year. [NYT]
AT&T announced today that they are exiting the pay phone business, and will be phasing out 65,000 pay phones in 13 states, according to Bloomberg.
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No thanks, we’re sucking just fine on our own: struggling Sprint rejected a $5 billion investment offer from South Korea’s SK Telecom Co Ltd that would have also installed former chairman Tim Donahue as CEO. [Reuters]
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3.3 billion cellphone accounts activated. Yikes. [Networkworld]
The elite cyber-squad freedom fighters of the The Electronic Frontier Foundation (EFF) released findings today that Comcast does indeed meddle with peer-to-peer file sharing. They’re also giving away some software you can install to test your own ISP. The FCC still has yet to respond to complaints and reports of Comcast’s interference.
Back in September we gave you some instructions for grabbing AT&T’s secret “naked” DSL, but to be honest, it’s not really that secret anymore, and it seems that people all around the country have been able to get it.
Verzon Wireless announced today that it will be opening its network to any compatible device. Verizon uses the CDMA network, a technology it shares with Sprint. According to Verizon Wireless Chief Executive Lowell McAdam, Sprint phones could work on Verizon’s network “if they pass Verizon’s testing procedure.” Sadly, GSM phones used by AT&T and T-Mobile, including the iPhone, can not work on Verizon’s network.
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Oftentimes ISPs advertise connection speeds higher than what they can deliver. [CBC Marketplace]
Here’s three free ways to get directory assistance without paying a dime.
Meanwhile, back at its headquarters, Google is already operating an advanced high-speed wireless network under a test license from the FCC, according to people familiar with the matter. The company has erected transmission towers on its campus for the network. Prototype mobile handsets powered by the Android software are currently running on it.
Sprint decided yesterday that the water was fine at the “prorated ETF/ no contract extensions for rate plan changes” pool party and has jumped right in. You can change your rate plan starting Monday, but will have to wait until sometime next year for the prorated ETFs.
“I woke up this morning particularly frustrated and decided today was the day I was chaining myself to the local t-mobile counter. You know they make you feel like you could be capable of these things. I thought if I wore my best shoes and handbag, people would know I wasn’t crazy :). Deciding against this course of action after about 3 coffee’s, I searched on the internet. After about 30 minutes, I found your article.”
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