t-mobile

Chris Rief aka Spodie Odie

T-Mobile Offering Customers A Free Year Of MLB.TV Premium

T-Mobile customers who can’t travel to every city their favorite baseball team plays — and don’t want to pay for extra channels or on-demand streaming — will have another option to catch the action with a free subscription to MLB.TV Premium for a year. [More]

Patrick

T-Mobile Adds Free Scam Call Warning System To Customers’ Phones

If telecoms and regulators can’t agree on blocking known scam callers and robocalls at the source, can’t our devices at least warn us when a call is coming from a known scam number? T-Mobile has added anti-scam features for its customers in programs that it’s calling Scam ID and Scam Block. [More]

Jeepers Media

Sprint Reportedly Talking To White House About Possible Merger With Comcast Or T-Mobile

In recent weeks, President Trump has repeatedly mentioned promised investments and jobs from Sprint and its parent company Softbank. Now the wireless provider is reportedly hoping to eventually turn that goodwill — and the Trump administration’s light-touch approach to regulation — into a mega merger, possibly with T-Mobile, Comcast, or others. [More]

Mike Mozart

AT&T Tweaks Unlimited Data Plan To Better Compete With Verizon, Sprint, T-Mobile

It’s been two weeks since Verizon’s surprise announcement that it was bringing back unlimited mobile data plans kicked off a huge flurry of activity, with all four national carriers introducing or improving their own offerings. But a point-by-point comparison of all four left many folks wondering: Is AT&T even trying? AT&T apparently wondered that too, and so is tweaking their plan once more. [More]

Adam Fagen

Confused By All These New Unlimited Mobile Data Plans? Here’s What’s Up

It’s amazing what competition can do to a marketplace: In the span of a week, all four national wireless carriers have either introduced, enhanced, or dropped prices or restrictions on unlimited data offerings for mobile customers. But that’s a lot of change all at once — so what does it mean for you, the actual subscriber? [More]

(Mike Mozart)

AT&T Updates Unlimited Plans In Wake Of Verizon, T-Mobile Changes

The unlimited data plan wars are heating up. Days after Verizon’s surprise announcement that it was bringing back unlimited data options and T-Mobile’s decision to boost its own plans, AT&T has launched a new — you guessed it! — unlimited data plan.  [More]

Mike Mozart

T-Mobile Fires Back At Verizon, Improves Its Unlimited Plan

This is why competition is good for consumers: On the heels of Verizon’s surprise announcement yesterday that it’s bringing back unlimited data options, T-Mobile, refusing to be outdone, boosted its own offering. [More]

andy_57

If You Have An Original iPhone, It Won’t Work On AT&T Anymore

It’s unlikely that anyone other than the most stubborn users are still using the original iPhone or feature phones from the era of 2G networks, but AT&T has announced that it has finally cut these users off. [More]

Angry Customer Drives SUV Into T-Mobile Store, Keeps Destroying Stuff

Angry Customer Drives SUV Into T-Mobile Store, Keeps Destroying Stuff

While drive-thru customer service would be a delightful innovation in the mobile phone business, it is not yet available at T-Mobile stores. Even if it did exist, “drive-thru” doesn’t mean you actually drive through the store; a lesson that one angry T-Mo customer in Florida apparently forgot when trying to express her rage. [More]

FCC Pointlessly Concludes AT&T’s Free Data For ‘DirecTV Now’ Probably Violates Net Neutrality

FCC Pointlessly Concludes AT&T’s Free Data For ‘DirecTV Now’ Probably Violates Net Neutrality

The controversial Open Internet Order of 2015 (known on the street as “Net Neutrality”) is probably going to be rolled back or ignored under the incoming Trump administration, but with a few days left under the existing FCC leadership, the agency has decided to chime in with its conclusion that AT&T’s decision to not ding its wireless subscribers for accessing DirecTV Now streaming video probably runs afoul of regulations and may ultimately harm competition and consumers. [More]

T-Mobile Will Include Taxes And Fees In Advertised Prices, Refund Light Data Users

T-Mobile Will Include Taxes And Fees In Advertised Prices, Refund Light Data Users

Today at CES in Las Vegas, T-Mobile announced two new proposals that its competitors may or may not copy: charging customers the advertised price without adding taxes or fees to their bills, and offering customers who use very little of their “unlimited” data allowance a rebate. [More]

(Mike Mozart)

Labor Group: High-Pressure Sales Goals Led T-Mobile Workers To Add Services Customers Didn’t Want

Selling consumers services they don’t need is nothing new; recent examples include Wells Fargo’s fake account fiasco and Office Depot’s computer virus scanning program. Now, a labor group has filed a complaint with federal regulators accusing wireless carrier T-Mobile of using similarly aggressive sales goals, driving employees to enroll users in services they don’t actually want or never asked for.  [More]

T-Mobile Offered To Forward Your Number To A Random Stranger’s Device Today

T-Mobile Offered To Forward Your Number To A Random Stranger’s Device Today

Today, T-Mobile announced a new feature that’s useful for users with multiple devices and multiple phone numbers: Digits, which lets customers link their numbers and devices to receive calls. There was a problem with beta signups for the service, though: it was showing people who tried to sign up other customers’ phone numbers. [More]

steve

Unlocking Mobile Phones Is Theoretically Easier Than It Used To Be

It happened: you took advantage of holiday season sales to buy yourself a new smartphone. Now it’s time to sell your old one or hand it down to a relative, but they use a different carrier. How do you make that happen? In some cases, you don’t have to do anything at all. [More]

T-Mobile Will Pay $48M To Close FCC Investigation Into Limits On “Unlimited” Data Plans

T-Mobile Will Pay $48M To Close FCC Investigation Into Limits On “Unlimited” Data Plans

If you’re going to market “unlimited” wireless data plans, you’d better adequately disclose that, as the name might imply, you’re not selling unfettered access to all the data you could possibly use in a month. Otherwise, you could end up on the hook for millions of dollars in penalties and discounts. [More]

Best Buy & All Major Wireless Providers Have Stopped Selling Note 7

Best Buy & All Major Wireless Providers Have Stopped Selling Note 7

Following last night’s news that Samsung had once again halted production on the Galaxy Note 7, all four of the nation’s major wireless provider, and its biggest electronics retailer, say they have all pulled the Note 7 from sale. [More]

Samsung

What’s Going Wrong With Samsung Galaxy Note 7 Exchanges — And What You Can Do

Samsung issued an official recall of the defective, flammable, potentially exploding Galaxy Note 7 phone just over a week ago. Since then, consumers who own the defective devices have been trying to get the exchanges they’re due… but it’s not always going so well. [More]

Mike Mozart

Some Verizon Customers Say They Aren’t Getting Data Overage Alerts Anymore

Amid recent reports of Verizon Wireless customers getting dinged on their bills for going over their monthly data allotments, some of these subscribers say they are going over their data limits because Verizon stopped sending them overage alerts. [More]