It took less than a week for attorneys in a class action suit against Samsung in South Korea to round up 500 customers interested in demanding compensation from the company after their experience with the Galaxy Note 7 recall. Public opinion has turned against Samsung in its home country as well as in the rest of the world, leading to the worst crisis in company history. [More]
Samsung has now shipped out some replacement devices for recalled Galaxy Note 7 phones, with enough new phones to replace maybe half of the 1 million phones sold in the United States so far. Meanwhile, in Samsung’s home country of South Korea, the government has a relatively low-tech way to check the battery status of the high-tech phones: Samsung X-ray the batteries. [More]
While Samsung’s Galaxy Note 7 smartphones still haven’t officially been recalled in the United States, all over the world, people are continuing to use their brand-new phones, at least until Samsung is able to get a replacement Note 7 into their hands. To keep these stubborn customers from fiery disaster, the company announced a software update in South Korea that could hit other countries and might be involuntary: users won’t be able to fully charge their batteries. [More]
The sudden bankruptcy of Hanjin Shipping meant that the company’s container ships were temporarily doomed to float around with dwindling supplies for their crews and containers full of your holiday gifts. Concerned that ships and their cargo might be seized, ports refused to allow them in. However, a bankruptcy court in the U.S. agreed to protect a ship arriving at the port of Long Beach, CA from having its cargo seized, and it was unloaded over the weekend. [More]
For American fast-food chains, their international subsidiaries serve as a research lab where they can inflict strange food combinations on the unsuspecting public. Combine that impulse with food tastes that are simply different from Americans’, and you end up with glorious and fascinating combinations that you kind of want to see imported, and kind of don’t. [More]
Okay, the electronics industry in general isn’t known for its commitment to progressive views on gender. As Samsung has become a global brand, though, people are noticing the subtle and not-at-all subtle sexism of their advertising. [More]
While Apple has long prevented wireless companies from force-placing cruddy, memory- and battery-sucking apps on its iPhones, most Android users have phones loaded with apps from their wireless providers and phone manufacturers that will probably never be used but which can’t be removed. Realizing that this is a mammoth annoyance to consumers, regulators in South Korea have banned the practice. [More]
As you wait for the subway to arrive, thoughts of errands drift through your head. Pick up medicine from the pharmacist, get package from the post office, and go get the groceries. In South Korea, Tesco has been experimenting with a system that lets you take care of that last one, right while you’re on the subway platform. It’s a wall-length billboard with photorealistic images of essential supermarket supplies. You take a picture of each item you want, grabbing its QR code, place your order, and Tesco will deliver it to your door.
My wife (a South Korean citizen and non-immigrant to the U.S.) was initially denied check-in due to the fact that their “computer” stated that she was required to have a Visa to enter Mexico. We quickly informed the attendant (Donna [redacted]) that the Republic of Korea aka South Korea aka NOT North Korea, is a treaty nation with Mexico and that tourist Visa’s for minimal stays are not required.