SHIPPING

What Else Could Go Wrong, UPS?

What Else Could Go Wrong, UPS?

Brad sends in this screenshot of how his package is faring in the hands of UPS.

Reader Informs Us That FedEx Continues To Be A Bunch Of Jerks

Reader Informs Us That FedEx Continues To Be A Bunch Of Jerks

What spontaneous wormholes open up beneath the packages at the FedEx head office, blinking them briefly out of existence only to regurgitate them again a month after they were due to deliver?

Customer Experiences Superior UPS Service, Then Heart Attack

Customer Experiences Superior UPS Service, Then Heart Attack

The last UPS delivery I received was hurled at high speed out of the moving van window and into my gutter like Henry Huggins chucking a daily on a newspaper route. Unfortunately, it was my MacBook Pro.

Under Crescents and Scimitars, USBGeek Delivers

Under Crescents and Scimitars, USBGeek Delivers

Exhaling plumes of velveteen smoke from his hookah, propped up against an Ottoman, surrounded by Turkish succubi fluidly gyrating in diaphanous silks, Consumerist J.K. dreamed of a better world… a world where USB gadgets at hot, affordable prices would be delivered to Istanbul with an affordable shipping option.

Dell’s Crazy Shipping Shennanigans Continue

Dell’s Crazy Shipping Shennanigans Continue

Or, “Dude! You’re never getting a Dell!”

UPS Takes a Year to Deliver Package

UPS Takes a Year to Deliver Package

Matt got a funny package the other day through UPS. Inside was a hydraulic gear puller set which he had no recollection of ordering. Checking its tracking history, he had in fact hadn’t:

eBags eSucks

eBags eSucks

If you’re looking to go out of town this weekend and plan on purchasing last-minute luggage online, look elsewhere than eBags for your portage needs.

TV Shipping in the Valley of the Amazons

TV Shipping in the Valley of the Amazons

Man buys TV from Amazon. UPS keeps dropping it. Perhaps Amazon should use better packing.

Cheryl & Co Delivers Cookies Late, to Customer’s Delight

Cheryl & Co Delivers Cookies Late, to Customer’s Delight

Another happy customer service story, the woodland sprites must’ve really fellated our sphincter this morning.

Ask The Consumerists

Julia’s got an eBay protocol question for you:

Zgallerie Zsucks

Zgallerie Zsucks

After all the hassle he went through in getting a mattress frame, Steve really doesn’t like the Zgallerie interiors store.

Ask Consumerist: Amazon Prime Throttling?

Ask Consumerist: Amazon Prime Throttling?

Teresa loves Amazon.com, but never became a member of Amazon Prime. In that service, you pay a flat rate and gets free two-day shipping on many Amazon.com items, upgrades to overnight shipping for just $3.99 an item. There’s also no minimum purchases required and a “members-only” one-click button on product pages.

CompUSA, “Brother, Can You Spare a Paperclip?”

CompUSA, “Brother, Can You Spare a Paperclip?”

Mike writes in tale of CompUSA exhibiting classic “bullet in foot” syndrome.

A Look Inside a Newegg Warehouse

Nerd nexus Anandtech.com has a look inside one of Newegg’s shipping and distribution centers, made especially interesting considering how consistently the online electronics retail giant is able to quickly put product in shoppers’ hands. Newegg is said to have an internal goal of getting every order into customers’ hands two days after they order online—no matter what method of shipping is chosen. In our experience, they hit that target more often than not.

Customer Avoids Murdering Humpy UPS Employee

I already wrote a letter to UPS informing them that while I’ve never had a problem with their company I will happily take my package to the copy shop down the block where I can choose from a host of their competitors.

Big Three Shippers: What Didn’t You Get from UPS, Fedex, and USPS?

Mr. Jarvis has had much in the way of Christmas-time delivery problems, with at least four packages having issues with both Fedex and USPS. Others in his thread have had plenty of problems with the big three shippers, as well.

More Amazon Xmas Delays

We’ve got another case of a reader getting burned by slow notification of shipment delays from Amazon. We expect that delays are reasonable this time of year—the Amazon warehouses must look like the Snickers machine at a Harry Potter convention—but this whole ‘We can’t fill your order but we won’t tell you until it’s too late to order again’ thing is awful.

MoviesWithASmile.com: Friends Don’t Let Friends Watch ‘Friends’

They also offered to upgrade the shipping for no extra cost.

Find out if Rachel finally gets with Ross’s monkey after the jump.