Freddy tells Consumerist that his girlfriend tried to buy a vacuum cleaner from Sears, but the self-destructive retailer stopped her at every turn. After waiting through six weeks of delays and broken promises, she finally asked for a refund and bought the same item at a lower price at Walmart.
Jeff Pearlman is a columnist for SportsIllustrated.com, and his lawn probably looks like crap because Sears has had his mower for five weeks. Do they ever intend to return it? It’s hard to know for sure, because they won’t answer the phone.