samsung
Study Rates Cell Phones By Radiation Emitted
By 9.9.09
The jury is still out on whether cell-phone radiation is something consumers should worry about. Scientists disagree on whether the low levels emitted are enough to cause brain tumors or other health problems in the long-term. Nevertheless, the Environmental Working Group has analyzed radiation emissions from 1,268 cell phones to see how the levels stand up against government standards.
Samsung Customer Service Won't Exchange Three-Month-Old Broken Monitor
By 7.23.09
George’s Samsung monitor got the three-month itch and went kaput. When he started dealing with the customer’s service, he found that the monitor wasn’t the only thing that was broken.
Samsung Customer Service Operates At Knuckleball Speed In Replacing Bluetooth
By 7.9.09
Despite what that rascal Shakespeare would have you believe, all that ends well isn’t necessarily well. Example: When your Bluetooth headset breaks and Samsung wouldn’t warranty it out for several weeks, denying you your basic human right to roam hallways talking loudly into your own ear.
Samsung Stalls And Lies For A Year Over Broken Photo Frame
By 1.22.09
Dave bought his mother a Samsung digital photo frame for Christmas—Christmas a year ago, and it stopped working after just a few weeks. Since then, Dave has tried regular customer service and executive customer service, he’s waited on hold for up to 2 hours at a time, and he’s waited patiently for RMAs that are promised but never sent. Now it looks like he’s throwing in the towel: “I no longer have the time or energy to waste with them.” You win this battle, Samsung! But you do realize that Dave—a small business owner who has made large Samsung purchases in the past—will never buy another one of your products, right?
TVs Will Be Cheap, But Will Anyone Buy Them?
By 11.3.08
Everyone seems to agree– this year will be the year of the cheap big-screen tv. The only question remains… will anyone buy them?
Ex-Best Buy Employee Regrets Selling Warranties Now That He's A Customer
By 9.15.08
We just got an email from reader Mike, who claims to be a former Best Buy employee who regrets selling all those extended warranties now that he’s actually trying to use the one that he purchased.
Morning Deals
By 9.8.08
- Banana Republic: 30% off today only with coupon code HAPPY30 or printable coupon
- Sears: Free Masterlock with printable coupon
- MusiciansFriend: AKG Handheld Condenser Microphone for $100 + free shipping. Today only.
Highlights From Dealhack
- Timbuk2: Save up to 60% off Messenger Bags, Backpacks, & More
- New York & Co.: Extra 20% off Store-Wide Women’s Apparel
- Office Depot: Viewsonic N3235w 32-inch LCD HDTV $470 & Free Shipping
By 8.5.08
../../../..//2008/08/05/for-all-six-of-you/
For all six of you Americans out there who use a Symbian phone, SymbianGear is offering one free app per day for 10 days. You’ve already missed days 1 & 2, but they’ve got 7 more to go if you’re interested. (Today is Texas Holdem). [SymbianGear via Symbian-Guru.com]
I Have 6 Kids And, For The Fourth Time, A Broken Fridge. Thanks, Best Buy.
By 2.1.08
Reader and Flickr Pool member Steve has 6 kids and no fridge thanks to Best Buy. He’s currently waiting around the house for his 4th repair guy in 8 months.
By 2.1.08
../../../..//2008/02/01/motorola-may-stop-making-cellphones/
Motorola may stop making cellphones after all its customers bought iPhones and Samsung phones. [Bloomberg]
The Case Of The Disappearing Samsung Television, Will It Ever Be Found?
By 10.10.07
What do you do when Samsung is supposed to ship you a replacement TV, but all you get is a list of excuses?
Blu-Ray DRM Rendering Some Discs Unplayable
By 10.9.07
Remember when DVD-type players didn’t require “firmware updates?” Ahh, those halcyon days of um, last year…
Lawsuits Of The Week
By 8.27.07
Sutton vs McDonald’s Corporation (PDF) Frank Sutton orders a Mickey D’s Chicken Sandwich on August 8th, 2005. Bites into the sandwich and hot lava grease exploded on his lips. When approached about the matter, the McDonald’s worker says something to the effect of, “This is what happens to the sandwiches when they aren’t drained completely.” Sutton wants $2 mil for his damaged puckers. While that might seem steep, McDonald’s should make be making sure their employees are properly draining the chicken sandwiches.
Recalls: Attack Of The Unsafe Washing Machines!
By 3.22.07
Hazard: Water leakage onto the electrical connections to the washing machine’s thermal sensor could cause an electrical short and ignite a circuit board, posing a fire hazard to consumers.
