Mike Mozart

JCPenney Isn’t Exactly Hiring Greeters, But Everyone Gets On The Sales Floor

If you’re shopping at JCPenney at midday and notice that there are more employees than usual swarming the sales floor and being friendly, don’t worry: the store has probably not been taken over by pod people. Instead, it’s a new initiative that the chain is trying, called “Power Hours,” which is neither a lunch promotion nor a church service. [More]


One Sickened Chipotle Customer Will Get Her Damages In The Form Of Free Burritos

Apparently it can be hard to quit Chipotle. Despite reports that 25% of former customers have yet to return — or visit less frequently — to the fast casual restaurant after its very public food-borne illness issues, one woman who was actually sickened after eating at the chain hasn’t completely shunned the burritos. In fact, she asked for — and received — free food as part of her recent settlement with the company.  [More]

(Josh Bassett)

J. Crew & Nordstrom Enter Into Symbiotic Clothes-Selling Relationship

When you’re a clothing line that also has a retail store, you tend to keep your apparel to your own stores. But when you’re a clothing line that could use some new blood, you might make a deal with a retailer that is also in need of an image boost.  [More]

Louis Abate

Want To Sell Big Name-Brand Products Through Amazon? There’s A Fee For That

It’s no secret that online marketplaces like Amazon have a problem with third-party sellers offering counterfeit copies of name-brand products. The company’s latest effort to cut off the stream of fakes involves charging a fee to sellers who want to include certain big-name brands in their stores. [More]

Nicholas Eckhart

Why Are Home Depot & TJ Maxx Bringing In Customers Other Retailers Can’t?

With retailers like Macy’s, Kmart, Sears, and others closing dozens of stores year after year in a bid to boost their bottom line in the face of sluggish sales, you might think the retail world as a whole is struggling. While a number of big names have indeed seen better day, a few companies are bucking that trend. [More]

Mike Matney

Ruby Tuesday Closing 95 Underperforming Restaurants

Diners across the country will have one fewer salad bar to peruse with their lunch or dinner, as Ruby Tuesday announced it will close nearly 100 restaurants by the end of the year.  [More]

Mike Mozart

Target To Sell Amazon Devices Again

Once upon a time, you could go into a Target store and purchase an Amazon Kindle or a Fire tablet. Then a spat between the two companies led to Amazon products vanishing from Target shelves and its website. Looks like the two have kissed and made up, with Amazon items making their return after four years away. [More]

Nicholas Eckhart

Consignment Deals Don’t Work So Well When Retailers Go Bankrupt

It’s time for retailers to start placing their orders for the items that will be on shelves during this holiday season, but one thing may be different from last year: they may be ordering less merchandise on consignment after millions of dollars’ worth of merchandise was stuck in legal limbo during the bankruptcy of big-box sporting goods retailer Sports Authority. [More]

Mike Mozart

Nordstrom Now Facing Same Sales Slump, Challenges As Other Mall Retailers

Over the past year, a number of onetime mall behemoths — Macy’s, Sears, and other retailers — have suffered slipping sales that have led to store closures. While these mid-range department stores have working for years to increase sales and meet customer demand, many high-end retailers – like Nordstrom — have avoided that fate, at least until now. [More]


GameStop Says Pokémon Go Has Boosted Some Stores’ Sales By 100%

As we know, some businesses have embraced the Pokémon Go craze as a way to drum up business. That became more evident over the weekend as GameStop used its status in the game to increase sales at some stores by 100%.  [More]

Amazon:  This Year’s Prime Day Was “The Biggest Day Ever” For The Company

Amazon: This Year’s Prime Day Was “The Biggest Day Ever” For The Company

Despite some customer complaints and competing discount events offered by rivals, Amazon says yesterday’s Prime Day was “the biggest day ever for Amazon.” Even bigger than the day it first learned to ride a bike. [More]

Alan Rappa

5 Things You Should Know About Amazon’s Issues With Counterfeits

When you see a brand-name handbag or laptop being sold on Amazon for well below its retail price, it’s hard to not hit the “Buy” button. But is it a good deal or just a counterfeit in brand-name clothing? [More]

Amazon Trying That Whole “Prime Day” Thing Again This Year

Amazon Trying That Whole “Prime Day” Thing Again This Year

Last year, Amazon tried inventing a holiday all for itself. The day was dubbed “Prime Day,” and it was to be a day full of irresistible sales and promotions for Prime Members. In the end, it was something of a wash. But Amazon, undeterred, is now making it an annual tradition.



Why Aren’t People Shopping At Duty-Free Anymore?

Part of the fun of traveling internationally is the chance to live out your dream of being an adult in a literal candy (and booze, and accessory, and food) store: the duty-free shop. These in-airport retailers have long been a go-to for weary travelers looking to pick up, for example, a Toblerone the size of a small car, but a new report suggests that fewer people are actually making purchases after browsing the store shelves.  [More]

Walmart Urging Customers To “Cut The Cable” With Promo

Walmart Urging Customers To “Cut The Cable” With Promo

While cutting the cable cord might seem like a way to stick it to multibillion-dollar companies like Comcast and DirecTV, cord-cutting is also a potential goldmine for retailers eager to sell you the tools you’ll need to snip that traditional pay-TV umbilical.  That’s why Walmart is pushing this new generation of products with a “Cut the Cable” promotion.


Nicholas Eckhart

Target Asks Suppliers To Pay More For Sales And Promos

Target has a lot of merchandise sitting around, and they want some help getting it out of stores and into shoppers’ carts. Who are they asking to help? Suppliers say that the discount retailer is asking them to take on more of the costs of marketing products, which cuts into their own profit margins and is an expense that suppliers hadn’t counted on. [More]

Trish P.

Starbucks Gives Permission For Miami Bakery To Serve Coffee Again

Even though some city streets have multiple Starbucks on the same block, the coffee colossus doesn’t like it when someone other than Starbucks serves up hot caffeinated beverages nearby.  After three years of battling Starbucks, a Miami bakery has finally earned the right to serve something other than drip coffee to its customers. [More]

Laura Northrup

Let’s Check Out An Actual Store-Closing Sale At A Sports Authority Store

We always tell readers not to rush out to store-closing sales until later on, if at all, since the deep discounts and brightly colored signs hide discounts that aren’t that great. Over the holiday weekend, Consumerist stopped by a Sports Authority store to find out how the store-closing sale is going. What we learned: there isn’t a big market for University of Georgia Christmas sweaters in upstate New York, especially in late May. [More]