Among people writing to the Consumerist tipline, our post from earlier this week about Roku sending the gift of a brand-new Roku 3 to their earliest adopters from 2008 has already become the gold standard of corporate awesomeness. It’s impossible for all companies to meet that standard all of the time…including Roku itself. [More]
roku like a hurricane
Early Roku Adopters Get Amazing Surprise In The Mail
Roku, makers of tiny boxes that stream paid and free content to your television, is a company that has made much of its success on happy customers who evangelize to others. For companies that want to learn how to do that, here’s a lesson. Some early adopters who bought the very first Roku in 2008 received a present in the mail this week: a free Roku 3 with a nice hand-signed card. [More]