Mistakes happen, and apparently there was a hole in the UPS box and all the rings fell out. No really, that’s what this customer’s wife was told when she asked for an explanation of where their rings were. Now the customer says Kay Jewelers won’t give him any other information, or even show him photos of the rings after they were sent to the warehouse. They’ll replace them with jewelry up to $500, but nothing higher, and if he wants to find out anything else he’ll have to lawyer up. Here’s his story. [More]
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Never Pack Your Jewelry In Checked Baggage
By 7.3.09
My suitcase had been opened, my jewelry bag unzipped, and my fine jewelry (gold, diamonds, sapphires) had been hand picked out of the jewelry bag and the inexpensive jewelry (plastic, glass, metal) left strewn across my belongings inside my suitcase.
$220,000 Diamond Ring Gets Rave Reviews On Amazon, Sort Of
By 5.7.09
We’re no fans of fake customer reviews here at Consumerist, it’s true, but obviously goofy reviews are one of my very favorite things. (The reviews for this gallon of milk are an Internet classic.)
The Consumerist Hive Mind Helps You Buy A Diamond
By 4.7.09
I’d love to know what to look out for when buying a diamond. Do dealers change the grades of diamonds, lie about carats, etc? Where can I buy reasonably priced diamonds? There may be a huge mark-up in store, but am I going to get scammed online? Maybe just pointing in the direction of reliable user reviews of local or online retailers, since it’s so hard to know which reviews are genuine and which are the retailers inflating their stock these days.
FTC Busts Giant Spam Operation, Enlarges Penis
By 10.16.08
As part of their inquiry, FTC staff made undercover purchases from the sites. No one asked the clandestine buyers to provide verification of a prescription and the shipped drugs did not include doctors’ instructions or dosage information, officials said.
Help, Kay Jewelers Destroyed My Wedding Ring During A Routine Cleaning!
By 9.7.08
Kay Jewelers deformed Lisa’s wedding ring during a routine cleaning and refuses to provide a replacement ring. Lisa first noticed that a tiny diamond was missing, which Kay Jewelers found stuck in their cleaning equipment. In the process of reseating the diamond, Kay again deformed the ring, scratching out the ring’s beaded edges. Kay decided they couldn’t repair the destroyed ring, but rather than ordering a new one from the manufacturer, Kay decided to remake the ring using a low-resolution picture of the original as their guide. Shockingly, that ring didn’t work out either. It’s now been three months and Lisa wants her wedding ring back.
Looking For Great Deals? Try The Local Pawn Shop
By 9.6.08
Pawn shops are becoming an unlikely source of great deals thanks to the ongoing non-recession thing, according to CBS. Where else can you turn pop’s old watch into last month’s overdue rent check? We always see pawn shops as a half-step up from dumpster diving, a semi-acceptable sad-land where each abandoned item comes with a free story and a frown.
Disney Employees Dig Through Trash To Find Couple's Lost Wedding Rings
By 4.24.08
While on vacation at Walt Disney World, Paul and Karen (well actually just Paul) accidentally threw out their “engagement, wedding and five-year-anniversary rings.”
Would You Seek Out "Fairtrade" Gold If You Could?
By 1.9.08
Gold is the latest commodity vying for the ethical “Fairtrade” seal of approval, reports Reuters in a feature on Britsh/Canadian Greg Valerio and his quest to reduce exploitation—both environmental and human—in the jewelry market.
