If you’re shopping around for a TV, computer, camera, or other consumer electronics gadget, you may want to add Gazaro to your online toolbox. The service, which is free but requires registration, tracks items that are listed on sale, then rates the sale price by comparing it to the item’s pricing history. It’s an easy way to quickly scan a list of current sales and see which ones are actually good deals. We like it, but there are still some areas that could be improved.
reviews
More Business-Owners Accuse Yelp Of Review Extortion
The review website Yelp is being accused again of extorting small business owners — but this time the business owners say that Yelp used the guarantee of positive reviews to get free products for their events. The Chicago Tribune has a quote from the owner of a cupcake shop who says that Yelp “guaranteed us good reviews on the site if we catered one of their parties for free.”
Royal Caribbean Caught Infiltrating Review Sites With Viral Marketing Team
Meet the “Royal Caribbean Champions,” a group of fifty prolific posters to popular online communities that Royal Caribbean rewards with special access and free cruises in exchange for their frequent and positive commentary. The Champions were outed by their creators, the Customer Insight Group, which boasted on their company blog that the potent group is “regularly leveraged for ongoing marketing initiates. Members of the popular reviewing site Cruise Critic, one of the main targets of the program, are understandably pissed.
Going To The Doc? Be Sure You Don't Sign A Gag Order
Man, those online review websites sure can be harsh. Some doctors think they’re totally unfair! That’s why a neurosurgeon in North Carolina has started a business called Medical Justice. The Associated Press says the company provides waiver forms for docs to give to patients. If you sign it, and then post a review online that can be traced back to you, the doctor can use your signed form as proof that it must be removed.
Generic Drug Maker Ranbaxy Found Falsifying Data To FDA
The FDA has suspended all new drug applications from one of Ranbaxy’s plants in India—the Paonta Sahib plant—after “determining the facility was falsifying scientific data.” You may recall that last September the FDA banned the import of 30 popular generic meds made by Ranbaxy due in part to quality control issues from this very same plant. What do they think they are, a peanut butter factory?
Companies Accuse Yelp Of Review Extortion, Yelp Says No Way
Some San Francisco companies have accused the review website Yelp of manipulating reviews, either in exchange for buying advertising or as punishment for refusing. Yelp flat out denies the charges. They say that the posting and removal of reviews are determined solely by an algorithm and that their sales staff has no access to the reviews. But in this detailed article published this week in the East Bay Express, several restaurants cite phone calls and emails that they say indicates otherwise.
Customers Fight Back Over Fake Amazon Reviews
We all know that Amazon’s review system is kind of a mess. It’s plagued by “professional reviewers,” reviews from friends, legitimately critical reviews that get yanked after complaints by angry fan groups, and—worst of all—fake reviews, usually written by employees of the manufacturer. Adam found a new fake reviewer named David Jacob, but what really caught our eye was how real Amazon shoppers have picked up on it and left a series of comments to warn future customers to stay away from Gamenamics.
Obama Orders Review Of FDA In Wake Of Salmonella Outbreak
President Obama has had it up to here with poor FDA oversight, particularly of salmonella-infested peanut factories, and he’s called for a review of the underfunded organization, according to U.S. News & World Report.
How To Not Get Sued For What You Said On Yelp
Recently, angry chiropractors and dentists have sued Yelp reviewers for defamation, loosely defined as “publicly telling mean lies that hurt more than feelings.” Apparently, no one takes the internet seriously, until all of a sudden someone does. Here’s what anyone who leaves comments online should know about defamation.
Belkin Apologizes For Review Fraud, Sort Of
- We’re very sorry this happened;
- We don’t condone unethical behavior
- We’ll try to remove the fraudulent reviews;
- Our business partners had no role in this fiasco.
The one thing that’s missing? The fate of ethically-challenged dimwit Bayard (edit – and anyone at Belkin like him), who the Daily Background has since caught posting his own fraudulent reviews for Belkin.
Belkin Caught Paying For Positive Reviews
Belkin Business Development Representative Michael Bayard has been caught offering to pay anyone willing to leave perfect reviews of Belkin products on Amazon, Buy.com, and Newegg. Even worse, the highly unethical strategy seems to have worked—almost fifteen pages worth of Belkin products on Amazon have perfect five-star ratings.
Pediatric Dentist Sues Parents Over Negative Yelp Review
California dentist Yvonne Wong has sued two parents who complained in a review on Yelp that their child received mercury fillings and left Wong’s office feeling light-headed from laughing gas. Wong claims “it never occurred to her to contact the boy’s parents” before filing her libel suit, although the dentist clearly doesn’t have the best counsel. Her lawyer also tried to sue Yelp, apparently unaware that web sites publishing third-party content are protected under federal law.
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Here’s one man’s poignant Amazon review of how “The Secret” changed his life. We take back any skepticism we had about it. [Amazon] (Thanks to Smashville!)
Amazon Lets You Do The PR For Them
Amazon.com is doing holiday PR a little differently this year. They’ve announced something called the “Holiday Customer Review Team,” which is comprised of “six of its top reviewers.”
Report From Finovate '08: Round 3
We spent yesterday at Finovate, a yearly roundup of new personal finance services available online. Here’s a recap of some of the afternoon presentations, including a mortgage comparison service that promises greater transparency, a new credit simulator feature from Credit Karma, and a site that uses reverse auctions to get banks to bid on your money.
Report From Finovate '08: Round 2
Round 2 of the Finovate presentations includes online financial planning, the “match.com” of stocks, and Facebook banking. Let’s dive in and find out what they’re all about:
Report From Finovate '08: The Latest Personal Finance Tools
I’ve been dispatched by our cigar-chomping editors to midtown NYC to check out the 14 new personal finance software apps getting demoed at Finovate 2008. I’ll be reporting here and letting you know about the latest tools from the frontlines of the personal finance revolution.
Banks Compete For Your Deposit At Moneyaisle.com
Saw this site, moneyaisle.com, where banks compete with the best rate to get your business in a high-yield savings account or a CD. Sounded interesting, so I tried it out. I said I had $5k to deposit. The best rate they had was 3.51%. In less time it took for that rate to load, I went to Bankrate.com and found a place – yes, the banks on both sites are FDIC-insured – offering 3.91%, and only requiring a $1000 deposit. FAIL.