revamping

Andrew W. Sieber

American Airlines’ “Simplified” Boarding Process Now Has 9 Boarding Groups

In an attempt to better serve passengers and, you know, get things moving, airlines have been revamping their boarding processes in recent years, from Delta Air Lines employees pre-load carry-on bags to Southwest’s changes to family boarding. American will soon debut its proposed solution to this problem, by increasing the number of boarding groups to nine.
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