Last November, Samsung recalled nearly 3 million top-loading washing machines amid complaints about violent vibrations, “explosions”, and one broken jaw. The company offered the choice of an in-home repair, a rebate on a new machine, or a complete refund for recently purchased machines. That was nearly four months ago, but a number of Samsung washer owners tells us they’ve been frustrated with whichever option they selected. [More]
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Vanishing Rebate Checks, Canceled Appointments: Stories Of Samsung’s Turbulent Washer Recall
By 3.1.17 — Updated: 5.10.17
Apple Sues Qualcomm For $1B Over Alleged Antitrust Violations
By 1.20.17
Days after federal regulators sued smartphone and device chip maker Qualcomm accusing it of antitrust violations, one of the company’s largest customers, Apple, is following suit, seeking $1 billion in damages. [More]
Microsoft Trade-In Program Pays $200 For Your Old Windows Laptop, $300 For A MacBook
By 10.16.15
Microsoft is hoping a $200 trade-in offer will help convince current Windows users to stick around, and that $300 is enough to win over Mac users. [More]
American Express Cancels Your Card Right Before You Were Supposed To Get Your $500 Rebate
By 2.27.09
Andrea, an American Express member for over 20 years, is upset because AmEx canceled her cash-back card two weeks before her $500 rebate check was supposed to arrive, and declared the rebate forfeit.
Your Economic Stimulus Payment Questions Answered By The IRS
By 5.8.08
The IRS has a new and improved stimulus payment FAQ up and running on their website, so if you have additional questions you should check it out. Of note, the IRS has now definitively said that those who owe back taxes, or have delinquent child support payments or student loans will have their payments offset.
5 Myths About The Upcoming Tax Rebate Stimulus Check
By 4.16.08
There are a lot of myths and rumors going around out there about the upcoming stimulus check. Tax Cat is in full debunk mode this morning. Careful of the claws, ladies and gentlemen. He gets touchy when tax season ends and he has to retire the glasses for another year and go back to ruining things in Chad’s apartment.
Rebate-Processor Parago Caught In A Lie
By 3.9.07
Parago rejected Rob’s $18 rebate request because of a missing UPC. Rob had purchased Smith Micro’s Anonymizer Anonymous Surfing from Buy.com. He writes:
I sent everything in as requested, and when they posted my rebate, they claimed that I did not submit the UPC. Luckily, not only did I follow all the directions, but from an article I read on your site, I took photo pictures of my original submission.
We love photos. Especially photos that catch corporations blatantly lying to their customers.
