A woman who stayed at a Hyatt in Milwaukee last month was hit with an extra $250 charge for smoking in her room. The problem, she says, is that she has severe asthma–she offered to show Hyatt her prescriptions–and is not a smoker. When she complained to Hyatt, the hotel’s director of operations told her “the Hyatt had photographic evidence of smoking in the room and would absolutely not refund her money.” [More]
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Continental Refuses To Believe Woman's Service Dog Is Real
Continental sure has a lot of skeptical employees when it comes to customers with disabilities. Jessica tried to buy a ticket yesterday and was told no, because the ticket agent didn’t believe that Jessica’s self-trained service dog was legit. [More]
PayPal Abandons Another Scammed Seller
Todd got ripped off by a scammer on an eBay purchase. He made sure to insure the device before shipping it off via the United States Postal Service, but it turns out that an insurance claim won’t help him get PayPal to step up. [More]
"Box Of Rocks" Scam Caught On Walmart Security Camera
Here’s another “I bought a box of rocks!” story, only this time there’s proof that the victim wasn’t pulling a dirty trick on Walmart. Instead, it was someone before her who bought and then returned a Nintendo DS, only they swapped out the unit with rocks before making the return.
Budget Slaps Customer With $500 Repair Fee Months Later
When Sean returned a rented truck to Budget Truck Rental nearly a year ago, he went through the standard inspection with an employee, who then signed off on the return. Now the company has sent a $500 bill to collection for damage they refuse to provide evidence of.