Walmart recently began touting its “Savings Catcher” program, which allows shoppers to scan in their receipts and have Walmart determine if the customer could have paid less elsewhere. If so, the difference goes on a gift card (that can only be used at Walmart, of course). But should you trust putting your price-matching in Walmart’s hands? [More]
price matching policies
Arizona Price-Matcher Was Banned From Walmart For Allegedly Threatening To Beat Up Employees
By 12.13.13
You might remember the national story from earlier this week about a man who went to the media with his tale of woe about how he was banned from Walmart for life just for bringing other retailers’ ads to price match. We thought there might be more to the story, and there was. Gosh, there was. [More]
While Retailers Fall All Over Themselves To Offer Price Matching, Customers Are Kind Of Like, “Eh”
By 12.11.13
We hear a lot of stories about the price-matching policies at various big box retailers like Target and Best Buy, which have evolved a lot since competition from online giants like Amazon have entered the arena. But while most stores now have some kind of price matching going on, does the average customer even really care to take advantage of it? [More]
Price-Matching At Toys ‘R’ Us: No Stacking Discounts On The Lower Price
By 11.26.13
Richard thought that he found a great deal between a sale on a Nintendo 3DS game at Walmart and a promotion with the Toys ‘R’ Us credit card. The store employees stood in his way, not understanding the store’s price-match policy the way he did. He tried to convince corporate to intervene: no luck. No stacked discounts for him. [More]
Target Employees Need To Learn Their Own Price-Matching Policy
By 6.4.13
We don’t want to sit here and lecture Target on how to run its stores, but maybe some people at Jared’s local store could use remedial price-matching policy lessons. Jared wanted them to match an advertised price on something dear to the Consumerist community: cat food. Yes, the store running the sale is Pet Supplies Plus, and the sale price requires a loyalty card, but the card is free. We’re not talking about Costco here. Yet the store refused to budge, even though Target’s written price match policy contradicted what they were saying. [More]
How My Love Of Diet Pepsi Vanilla Almost Got Me Ejected From Walmart
By 4.23.13
If our readership understands anything, its fanatical devotion to one product and an almost equally fanatical need to make stores follow their own policies. That is how Tom got in serious trouble with the employees of his local Walmart. Or did the local Walmart’s employees get in trouble with Tom? Walmart promises to price-match local competitors, including the prices with loyalty cards. Except, apparently, when it comes to Pepsi. For Tom.
