This is becoming a familiar refrain: Dish Network customers in dozens of markets are now unable to view their local networks, after their satellite provider and the conglomerate owning the networks were unable to agree on contract terms. [More]
There’s a contract dispute afoot in the Nutmeg State. Cable company Optimum has been unable to reach a retransmission agreement with the Hartford CBS affiliate, and as a result, thousands of Connecticut residents are left without access to the news and shows they’re paying for but can’t watch. It’s an irritatingly common story, but this time there’s a wrinkle: The cable company is still directing its customers to watch the network… they just want subscribers to do it online, instead. [More]
The so-called “golden age of TV” may only be just now dawning for viewers, completely inundated with high-quality shows on every screen we own, but it’s more of a turbulent era for the companies that make our shows. With “cable TV” still morphing into “on-demand content anywhere,” programmers and distribution companies are struggling to adapt — and the smallest content companies may be the ones most likely to collapse or sell out as cord-cutters continue changing their habits. [More]
At this point, it’s a hoary old saw that sports networks and broadcasts of live sporting events are one of the main reasons your pay-TV bills continue to rise. We all kind of “know” that sports are expensive, and that the costs come through to everyone else… but as millions of dollars in charges and fees become billions, are consumers and viewers going to stick around? [More]
It’s the time of year when all publicly-traded companies announce their last quarter’s results. And over in Charter-land, something’s not looking so good: video subscribers are down, but it’s not a universal cord-cutting trend across the board. Instead, the loss is almost entirely concentrated in Time Warner Cable markets. [More]
It may seem like the golden age of cable and the age of internet TV is upon us, but when you get right down to it, a whole lot of households still subscribe to monthly pay-TV. That said, the latest edition of an annual survey does indeed find that both cable prices and cord-cutting are on the rise — a completely coincidental pair of facts, we’re sure. [More]
Once upon a time, TV was mostly a thing you watched for free, over an antenna. Commercials and corporate sponsorships made up the cost for networks. Then TV became cable. Then cable became your internet, and TV was once again briefly free, through streaming services with commercials. But then came subscription internet TV, and that’s where we are today, with Hulu finally pulling the plug on its non-subscription service.
Comcast is just so happy this morning, you guys! Their second quarter results are out and they are thrilled, just thrilled, to announce that they lost 4,000 TV subscribers in the last three months.
Conventional wisdom still says that sports are the key to cable: people will stream their comedies and dramas, but will pay for their sports coverage, because Americans sure love their sports. So it is unsurprising, then, that over-the-top cable-alternative streaming services are lining up to add more sports channels to their programming, including PlayStation Vue.
As mentioned in the earlier story about Sen. Claire McCaskill’s customer disservice call to her pay-TV provider, the Missouri senator and others on the Permanent Subcommittee on Investigations held a hearing today to talk to cable industry executives about their bad billing practices. Not surprisingly, the cable suits did a bang-up job of proving that these companies deserve their poor reputation. [More]
A major annual consumer satisfaction survey is out, and it’s a mixed bag for the cable and telecom sector and all of us who use it. The bad: pay-TV, broadband, phone, and wireless companies still pretty much really suck, and most of us are very dissatisfied with them. The good: year over year, most of them are finally starting to suck less than they used to!
When the FCC voted in February to consider new rules for your cable box, that kicked off a multi-month cycle of public comments, where anyone and everyone can have their say. The deadline for the first round struck at midnight Friday, which means most of the comments are just rolling onto the internet for all and sundry to have a look at.
When you sign up for telecom services — some combination of TV, broadband, and/or phone — from your cable company, you’re told you’ll pay something like $49 or $99 a month… and yet the price you actually pay can be as much as 40% or more on top of that, thanks to a heap of sometimes confusing charges and fees. Which ones should you blame the government for, and which are made up by your cable company? One cable company at a time, we’ve been using real customers’ bills to break it down. In previous installations we’ve gone through Comcast, DirecTV, Charter, and TWC; now, it’s Verizon’s turn.
When you sign up for telecom services — some combination of TV, broadband, and/or phone — from your cable company, you’re told you’ll pay something like $49 or $99 a month… and yet the price you actually pay can be as much as 40% or more on top of that, thanks to a heap of sometimes confusing charges and fees. Which ones do you blame the government for, and which are made up by your cable company? One cable company at a time, we’re using real customers’ bills to break it down. We’ve already looked at Comcast, TWC, and DirecTV, so now it’s Charter’s turn.