Al Ibrahim

Survey Says: Your Bills Are Going Up, But 82% Of Households Still Pay For Cable

It may seem like the golden age of cable and the age of internet TV is upon us, but when you get right down to it, a whole lot of households still subscribe to monthly pay-TV. That said, the latest edition of an annual survey does indeed find that both cable prices and cord-cutting are on the rise — a completely coincidental pair of facts, we’re sure. [More]

Hulu Kills Off Free Streaming Service, Goes Subscription Only

Hulu Kills Off Free Streaming Service, Goes Subscription Only

Once upon a time, TV was mostly a thing you watched for free, over an antenna. Commercials and corporate sponsorships made up the cost for networks. Then TV became cable. Then cable became your internet, and TV was once again briefly free, through streaming services with commercials. But then came subscription internet TV, and that’s where we are today, with Hulu finally pulling the plug on its non-subscription service.

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STERLINGDAVISPHOTO

Comcast Excited To Have Lost 4,000 TV Subscribers This Spring

Comcast is just so happy this morning, you guys! Their second quarter results are out and they are thrilled, just thrilled, to announce that they lost 4,000 TV subscribers in the last three months.

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NFL Network, RedZone Joining PlayStation Vue Lineup

NFL Network, RedZone Joining PlayStation Vue Lineup

Conventional wisdom still says that sports are the key to cable: people will stream their comedies and dramas, but will pay for their sports coverage, because Americans sure love their sports. So it is unsurprising, then, that over-the-top cable-alternative streaming services are lining up to add more sports channels to their programming, including PlayStation Vue.

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5 Times The Cable Industry Embarrassed Itself During Today’s Senate Hearing

5 Times The Cable Industry Embarrassed Itself During Today’s Senate Hearing

As mentioned in the earlier story about Sen. Claire McCaskill’s customer disservice call to her pay-TV provider, the Missouri senator and others on the Permanent Subcommittee on Investigations held a hearing today to talk to cable industry executives about their bad billing practices. Not surprisingly, the cable suits did a bang-up job of proving that these companies deserve their poor reputation. [More]

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Survey Says: You Still Hate Your Cable Company, But Maybe A Little Less Than Before

A major annual consumer satisfaction survey is out, and it’s a mixed bag for the cable and telecom sector and all of us who use it. The bad: pay-TV, broadband, phone, and wireless companies still pretty much really suck, and most of us are very dissatisfied with them. The good: year over year, most of them are finally starting to suck less than they used to!

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Ingrid Taylar

Does Cord-Cutting Always Automatically Save You Money?

For the past several months we’ve been working our way through real customers’ pay TV bills one by one, and one piece of reader feedback keeps bubbling up again and again: Why pay for TV at all? This is the age of the cord-cutter, right? Just ditch cable already!

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geetargeek

From “Yay” To “Boo” To “Shrug,” Here’s What Everyone Had To Say About FCC’s Set-Top Box Proposal

When the FCC voted in February to consider new rules for your cable box, that kicked off a multi-month cycle of public comments, where anyone and everyone can have their say. The deadline for the first round struck at midnight Friday, which means most of the comments are just rolling onto the internet for all and sundry to have a look at.

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(afagen)

White House Also Thinks Your Cable Box Rental Fees Stink, Supports FCC’s Plan

The FCC has said it, studies have shown it, even our own bill guides have proven it: you’re paying tons of money every month, on top of your regular bill, to rent your cable box. And you know who thinks that sucks? President Obama and his top advisors, that’s who.

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The Consumerist Guide To Understanding Your Verizon FiOS Bill

The Consumerist Guide To Understanding Your Verizon FiOS Bill

When you sign up for telecom services — some combination of TV, broadband, and/or phone — from your cable company, you’re told you’ll pay something like $49 or $99 a month… and yet the price you actually pay can be as much as 40% or more on top of that, thanks to a heap of sometimes confusing charges and fees. Which ones should you blame the government for, and which are made up by your cable company? One cable company at a time, we’ve been using real customers’ bills to break it down. In previous installations we’ve gone through Comcast, DirecTV, Charter, and TWC; now, it’s Verizon’s turn.

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The Consumerist Guide To Understanding Your Charter Cable Bill

The Consumerist Guide To Understanding Your Charter Cable Bill

When you sign up for telecom services — some combination of TV, broadband, and/or phone — from your cable company, you’re told you’ll pay something like $49 or $99 a month… and yet the price you actually pay can be as much as 40% or more on top of that, thanks to a heap of sometimes confusing charges and fees. Which ones do you blame the government for, and which are made up by your cable company? One cable company at a time, we’re using real customers’ bills to break it down. We’ve already looked at Comcast, TWC, and DirecTV, so now it’s Charter’s turn.

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The Consumerist Guide To Understanding Your DirecTV Bill

Ángel Raúl Ravelo Rodríguez

When you sign up for telecommunications services — some combination of TV, broadband, and/or phone — you’re told you’ll pay something like $49 or $99 a month… and yet the price you actually pay can be as much as 40% or more on top of that, thanks to a heap of sometimes confusing charges and fees. Which ones do you blame the government for, and which are made up by your cable company? One business at a time, we’re going to use real customers’ bills to break it down. We’ve already looked at Comcast and TWC. This time we’re switching it up a bit to have a look at satellite, and will be dissecting a bill from DirecTV.

[More]

geetargeek

FCC Votes To Increase Competition For Set-Top Box Market

The FCC voted today to consider chairman Tom Wheeler’s new proposal for shaking up the set-top box market by, well, creating an actual competitive market that consumers have the option to use.

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A Message From The Year 2026 About The Future Of Your TV

(Great Beyond)

Thirty years ago, in 1996, you actually used your TV to watch broadcast or cable signals — live, as things aired. Twenty years ago, in 2006, you probably still had cable, but you probably also had a DVR, freeing you to watch programming at your leisure (much to the chagrin of advertisers). Ten years ago, in 2016, you may or may not have decided to cut the coaxial cord — but even if you had cable, odds were high you complemented it with some kind of streaming service. But by today, Jan. 4, 2026, if you even remember what “cable” was, that’s probably because you only see it at your grandparents’ house. [More]

Happy New Year: Dish, DirecTV/AT&T, Time Warner Cable All Raising Rates In January Because They Can

Happy New Year: Dish, DirecTV/AT&T, Time Warner Cable All Raising Rates In January Because They Can

For a bunch of the big cable and satellite companies, it does indeed look like a very merry Christmas and a happy new year are on the horizon — but consumers can be forgiven for feeling a lot more grinchy about it. That’s because all the new nickels, dimes, and dollars that are going to line businesses’ big virtual pockets are coming directly from subscribers in the form of unasked-for price hikes.

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Dish, Sinclair End Broadcast Network Blackout… For Now, At Least

Dish, Sinclair End Broadcast Network Blackout… For Now, At Least

Dish’s latest contract fight with the networks it airs has wrapped up much more quickly than usual: less than a day after nearly 130 Sinclair channels went dark on the satellite provider, the local channels are back on in 5 million subscribers’ homes. At least, for now.

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Hundreds Of Local Channels Go Dark For Millions Of Dish Subscribers In Latest TV Blackout Fight

Hundreds Of Local Channels Go Dark For Millions Of Dish Subscribers In Latest TV Blackout Fight

Dish Network subscribers may have a hard time getting their local news and weather today along with some of their favorite network programming. A contract dispute between the satellite TV company and one of the biggest network owners in the country has resulted in one of the biggest TV blackouts to date, with 5 million viewers losing access to nearly 130 channels.

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Ben Schumin

Cablevision CEO: Pay-TV Is The “Milk & Eggs” Of His Business; Internet Is The “Soda & Chips”

As we noted earlier today, Comcast now effectively has exactly the same number of Internet customers as it does cable subscribers, and the Internet users will soon outnumber those who get their TV from Comcast. And while a pay-TV customer brings in significantly more gross revenue for a cable company than someone who is broadband-only, these companies are likely making more profit off their Internet users. [More]