We’ve all been there: You receive a fragile packaged carefully wrapped in Bubble Wrap that’s just begging for you to start pinching the plastic between your fingers to create that joyous popping sound. The days of that sweet sound may be over as the biggest company in the Bubble Wrap game is revamping its signature product by removing its popping possibility. [More]
Last October, United Parcel Service announced it would attempt to cut down on delivery stops and protect consumers’ packages from sticky fingers with its Access Point service that drops off packages at local businesses where you can pick them up at your convenience. While the idea seems great in theory – who doesn’t want to protect their unattended packages? – in practice, it appears there are still a few kinks to work out: Mainly that people aren’t aware of the service, and the packages may not be as secure as we’d hoped. [More]
Wait a minute — are the Delivery Driver Games coming up and no one warned us? Why else would a United States Postal Service worker appear to be fine-tuning her athletic prowess by chucking a delicate package onto a porch before a quick lap around her delivery van?
The next time you go to Waffle House, you could pick up more than a stack of syrup-covered breakfast delight: The restaurant chain has teamed up with a startup company to work with college students and other road trippers willing to ferry packages around the country on their travels.
In an effort to stop effectively pouring money straight into the gas tank, the United States Postal Service has taken the first step toward retiring its fleet of decades old, gas-guzzling trucks. The agency spent more than $539.7 million on fuel in its last fiscal year, partly because some of the trucks are just so darn old.
The other day we asked readers if they’d pay money to choose which carrier delivers their Amazon packages, and found that about 63% of you would be willing to pay some amount for that right. And it’s no wonder people want a choice, when the United States Postal Service has carriers chucking packages filled with delicate, expensive electronics inside onto porches like it’s a box filled with feathers.
A warning to those among you who might be tempted to swipe a package from the piles covering doorsteps right now, at the height of the holiday shopping season: You might not open it to find anything you’ll like, and that includes a box filled with poop.
One day in the not-so-distant future, you may come home expecting a package on the doorstep only to find that you have to make a special trip to the dry cleaners to actually retrieve your goods. That’s the idea behind the United Parcel Service’s latest attempt to cut down on delivery stops and apparently protect your packages from those with sticky fingers.
Companies that ship things just can’t win. If a package gets stolen from a customer’s porch: somehow that’s their fault. Kmart has apparently taken precautions against that, blocking UPS from letting UPS drivers bring packages to a depot or leave it with no signature. Bringing it to a Kmart store: not an option. She doesn’t want to stay home all day and wait for a box of jars, her neighbors aren’t home during the day, and the situation has become ridiculous.
Angela ordered a toy from Toys ‘R’ Us last week. She understood the risk inherent in ordering just a few days before Christmas, but didn’t expect the non-shipping wackiness that would ensue. The company issued out a shipping label and had a UPS number ready to go, but the item never left the warehouse. They claimed that the item was “shipped,” but UPS never got it. That label was out in the ether, but it turned out that the item was out of stock. It was shipped, but not shipped. [More]
Last week, we shared a story from a reader who got a very early wakeup call from OnTrac, on his porch with an Amazon package a few days earlier than anticipated. Ryan, meanwhile, has sort of the opposite problem. No, OnTrac isn’t pounding on his door after he went to bed. His packaged showed up in the system as “delivered” even though there was no sign of it. He actually received it the following day. Is OnTrac messing around with flux capacitors, redefining “delivered,” or is something else going on here?
When Jessica placed her NewEgg order, she provided them with a shipping address. This turned out to be a waste of her time, since NewEgg just went ahead and picked an address to send the package to out of her PayPal account. Not the one associated with her credit card, or her primary address on the account. Certainly not the address where she actually lives. Their customer service representative’s solution? Wish really, really hard that the person who ultimately received the package would return it so she can get a refund. She hung up and called back until she got someone competent.
Crystal’s delivery from a third-party Amazon vendor was already more than a week late, and she lives in Hawaii. When UPS finally showed up with the box, the driver simply pitched it over the five-foot fence and into her yard. The good news is that there was nothing breakable in the box, so the act of hurling the package didn’t damage her purchase. The bad news is that her dog was chilling in the yard at the time, and thought that the box of boxes was for him. To chew.
Using the U.S. Postal Service’s Priority Mail, Justin mailed a gift from his home in New York City to a friend in Georgia. Package tracking meant that he was able to follow the gift’s journey and make sure it arrived safely. He was baffled, though, when the tracking information stated that it first traveled out to California for no reason, then made its way back to Georgia, eleven days later than anticipated. Where it was then delivered to the wrong person. In a different town. No one knows where the package actually ended up.
You can’t blame Ju for being disappointed in the condition of the package that UPS left for him. They didn’t just abandon it on his doorstep on a rainy day. They also appear to have drop-kicked it and had a few elephants stomp on it for good measure.
Reader Tyler shares the list of reasons he will never use UPS again on purpose. A shot-putted package, $1,000 of computer parts left outside the wrong house with no signature, customer service shenanigans and finally, a smooshed box. That’s it! He’s had it! Brown is no longer welcome in Tyler Town.
Chantell thought that it would be simpler and more efficient to pick up a UPS package declared “undeliverable” at the shipper’s local facility near her home–a large city somewhere in the southern half of the country. Her experience at the local distribution center could be described as many things, but “simple” and “efficient” are not even close.
Bruce ordered an Xbox 360 bundle from GameStop, but says the package never arrived. UPS says it left the package at his door and told Bruce to complain to GameStop, which isn’t responding.