overbooked flights

Caribb

Family Says They Were Kicked Off Overbooked Delta Flight After Dispute Over Toddler’s Seat

A family of four flying from Hawaii to Los Angeles last week say they were forced to leave an overbooked Delta Air Lines flight after they refused to give up the seat their toddler son was sitting in — a seat his father had paid for — and put him on their laps instead. [More]

DieselDemon

Southwest CEO Says Airline Will Stop Overbooking Flights

Overbooking is a common practice in the airline industry, where carriers generally prefer the possibility of paying out vouchers or refunds to bumped passengers over leaving the ground with empty seats that could have been filled. But after a recent United Airlines incident pushed overbooking into the spotlight, airlines are rethinking the practice. United and Delta have raised their maximum payouts to bumped passengers, and this morning Southwest CEO Gary Kelly said his airline will soon stop overbooking. [More]

Delta Threatens Flight Cancellation If Passengers Refuse Bumpage

Delta Threatens Flight Cancellation If Passengers Refuse Bumpage

Teresa says Delta did an excellent job of driving her into the arms of other airlines by not only changing her itinerary without notice, but overbooking the changed flight and demanding passengers take their bump offer, otherwise they’d cancel the flight.

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