It’s really very responsible when a car company like Nissan lets its customers know there is a safety problem with their vehicles, and issues a recall. But what happens when they won’t take the recalled car back, for no reason anyone can figure out, including Nissan? [More]
nissan
Nissan Recalls 196,000 Older SUVs Over Possible Steering Loss Problems
By 4.25.11
If you’ve got a 10-year-old Nissan Pathfinder or Infinit QX4 sitting in your driveway, you might want to pay attention. Nissan has recalled nearly 200,000 of these vehicles over concerns that accumulated road salt and water could cause a loss of steering. [More]
Consumer Reports Announces Its Top Car Picks For 2011
By 2.28.11
Our test-happy kin at Consumer Reports have released their annual auto issue, which means it’s time for the magazine’s list of its top picks in 10 categories. [More]
Toyota Allegedly Conspired To Keep Canadian Exports Out Of US — Get A Piece Of The Class Action
By 1.26.11
If you bought or leased a new car in the Toyota family from Jan 1, 2001 to April 30, 2003, you could get some cash in a new class action lawsuit. The lawsuit alleges a conspiracy between Toyota Motor Sales, U.S.A. and the Canadian Automobile Dealer’s Association (CADA) to keep Canadian car exports out of the states and raise prices for American consumers. [More]
Nissan Leaf Scores 99 MPGe EPA Rating
By 11.23.10
People have been wondering how the EPA would rate the Nissan Leaf. The normal “miles per gallon” didn’t make sense because the car uses electricity, not gas. The results are finally in, and the vehicle has scored a 99 MPGe. That stands for “Miles Per Gallon equivalent.” [More]
How To Give An Electric An MPG When They Don't Run On Gas?
By 10.15.10
Cruising the electric cars on the showroom floor, consumers could soon be faced with an array of new numbers and stats on the piece of paper in the car window. Until now we’ve just had the traditional city vs highway MPG, but how do you give a rating that makes sense to car that doesn’t run on gas? [More]
GM Hires Former Hyundai Marketing Guru To Bail Out Its Image
By 5.6.10
Following the media drubbing of their not-exactly-true “We paid the government back” ad, GM has snatched the marketing whiz who most recently help Hyundai burnish its public image. [More]
Consumer Reports Picks Top Cars In 10 Categories
By 3.22.10
In the April issue of Consumer Reports, they announce their top picks for vehicles in 10 separate categories, from Family Sedan to Green Car to Pickup Truck to Best Car Overall. This year, that title belongs to the Lexus LS 460L. [More]
Nissan Loses Devoted Customer Over Demonic Driver's Seat
By 3.11.10
Consumerist reader Brian has been devoted Nissan owner his entire adult life, having owned upward of 10 different Nissan vehicles over the years. But now Brian is looking to move onto non-Nissan pastures after the driver’s side seat of his new Pathfinder became possessed by some sort of malicious demon. [More]
Nissan Recalls 540,000 Cars
By 3.3.10
Due to potential problems in brake pedal pins and fuel-gauge components, Nissan is recalling 540,000 cars, 179,000 of which are in the US. [More]
Unexplained Car Payment Reversals Drive Couple Into Bad Credit
By 7.21.09
Kristin and her husband say they’ve made all the payments on their Nissan Altima on time, but Nissan has nevertheless denied their payments and reported them delinquent to credit bureaus. Customer service won’t help, and they don’t know what to do. Their story:
Where Did The Cars Go? Manufacturers Are Confiscating Cars From Dealerships
By 3.18.09
Here’s a weird symptom of the disease that’s killing the auto industry — empty car dealerships, some of which are still open for business.
By 2.11.09
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New Pick-Up Truck Crash Test Videos! “Full-sized pickup trucks are marketed as tough machines, though new tests from the Insurance Institute for Highway Safety (IIHS) shows that crash-test protection varies widely. The latest IIHS test data reveal side-impact protection is Marginal or Poor for the Chevrolet Silverado 1500, Dodge Ram 1500, GMC Sierra 1500, and Nissan Titan.” [Consumer Reports] [Videos]
Top 10 Recent Model Used Car Deals
By 2.6.09
Consumer Reports has put together a list of the quickest depreciating new cars so that you bargain hunters can snatch up a lightly used car for a good price. In case you weren’t aware, new cars take a big hit in depreciation in the first few years of ownership — a smart buyer lets someone else pay that “new car” tax.
By 1.14.09
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Nissan has decided to only make cars 4 days a week at its US plants as demand continues to drop. [Bloomberg ]
How Can I Write Great Complaint Letters?
By 12.18.08
Nancy asks, “I’m preparing to send a letter to Nissan’s customer service about a horrific experience I had at my local dealership. Do you have any pointers about tone or what specifically to include so that I know my letter will be taken seriously?” Great question!
Welcome To The Island Of Misfit Luxury Imports…
By 11.20.08
If you’re looking for a photograph to illustrate how our economy has changed over the past few months, take a look at this. No, that’s not a parking lot in a town where everyone has the same taste. It’s the Port of Long Beach, where “thousands of cars worth tens of millions of dollars are being warehoused,” unwanted by the dealers who used to sell them. They’re imports — Mercedes-Benz, Toyota, and Nissan orphans.
