../../../..//2008/10/27/those-of-you-with-macs/
Those of you with Macs will soon be able to use Netflix’s “Watch Instantly” feature. Hooray! [CrunchGear]
netflix
$1 Netflix Price Hike For Blu-Ray Access
By 10.10.08
Netflix will be start charging you $1 more per month to offset the costs of Blu-Ray movies, starting November 5. You have to opt-in to the Blu-Ray access, and the $1 surcharge, by going to “your account” and “add Blu-Ray access.” If you don’t already have Blu-Ray access on your account, then your membership price stays the same. Sounds like they needed to invent a way to make more money and this fee, admittedly small, seemed the best way to go about it. Copy of the email they sent subscribers, inside.
Maximize Your Netflix Membership With FeedFlix
By 10.10.08
We first discovered the very useful FeedFlix back in May, and since then the site’s been updated to present more data on how well you utilize your Netflix membership. By pasting in any of your private Netflix RSS feeds, you’ll see a breakdown of your activity stats, like how long on average you keep titles and your average cost-per-rental. A handy new feature is the “email alerts” function, where you’ll receive a weekly reminder if you’ve kept a title past a certain number of days. We’ve included a screenshot below.
Netflix Mails "Do Not Rent" Screener Disc To Customer
By 9.24.08
I just got “The Rules Of Attraction” from Netflix and it’s a screener disc. As a matter of fact, 3 or 4 times through the movie, 5-10 minute sections of the movie have “This is the property of Lion’s Gate Films, This disc is not to be sold or rented”. Interestingly, it was a 2 sided DVD and when I watched the 2nd side, it was a test pattern. No extras, no subtitles, no language options. Just the movie with legal disclaimers overlaid throughout.
Netflix Screws Up, Makes Thousands Of Customers Happy?
By 8.15.08
We’ve had no less than 20 people email us to congratulate Netflix for apologizing after their shipping system experienced some delays. Here’s the email and some comments from Netflix’s customers:
Netflix Says "I Do" To Microsoft's Xbox Live
By 7.15.08
During their press briefing at E3, Microsoft announced that they have entered a partnership with Netflix, according to MSNBC. The (unholy) union means that starting this fall, Xbox users will be able to view streaming videos from Netflix’s collection, however, they may only select from the 10,000 movies and shows which are available online and not the complete DVD library which includes some 100,000 titles. Microsoft has been touting this new service as free, however, that’s not completely true. Details, inside…
Netflix Profiles To Stay!
By 6.30.08
Netflix announced today that they will not be removing the beloved profiles function that let users set up separate movie queues. Hooray! Speaking from personal experience, when two people share one netflix account, having two queues is essential to maintaining domestic tranquility. Looks like they listened to the 1270 people who left comments on the blog post announcing the feature’s removal. An email to subscribers also thanked them for the customer emails and calls that advocated for keeping the profiles. The news was released on the Netflix community blog by one of the Netflix website production managers. Full announcement, inside…
By 6.24.08
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You will need:
- An Xbox 360
- Windows Vista with Vista Media Center (it’s included by default in Vista Home Premium and Ultimate)
- A Netflix subscription
- The freeware vmcNetflix plug-in
Netflix Eliminates User Profiles, Infuriates Customers
By 6.19.08
Netlfix announced yesterday that they’ll be eliminating the ability to set up separate queues or “profiles” within one account. Some customers, like reader Stephen are hopping mad about it.
Does The World Need A Blockbuster Digital Download "ATM?"
By 5.29.08
At their shareholders meeting Wednesday, Blockbuster announced that they would soon begin testing a “ATM”-style machine that consumers could use to download movies “on the go.”
Companies Don't Hate You… They Just Love Phone Trees More
By 5.25.08
Companies are slowly learning that those infuriating automated phone trees aren’t the answer to their customer service problems. Some experts even claim that automated systems anger customers. The New York Times decided to trace the history of the hated trees, while wondering if things will ever change.
Use FeedFlix To Monitor Your Netflix Usage Patterns
By 5.20.08
If you’re the type of Netflix user who enjoys maximizing the value of your membership, you might find the new website FeedFlix interesting. The service scrapes data from your personal Netflix rss feeds and generates interesting graphs about how long you keep rentals, how many you rent per week, and your cost-per-rental. Sure, you could do this all yourself with a spreadsheet, or maybe Yahoo! Pipes, but FeedFlix is free and works instantly.
Netflix's Statement On "Are These Netflix DVDs Legit?"
By 5.1.08
After seeing our post where a reader raised concerns about whether Netflix DVDs he got with unofficial-looking labels and messed-up menus were counterfeit, Netflix’s VP of Corporate Communications, Steve Swasey, sent us the following lovenote to calm our fears:
Are These Netflix DVDs Legit?
By 4.29.08
There are few companies that we love more than Netflix. Usually their service and support are top-notch among DVD renters. However, Consumerist Forums reader “muffinman” has a concern. He has been receiving what he believes are counterfeit DVDs and has some compelling photo evidence. Please help us crack the case and tell us what you think. His letter and pictures inside…
By 4.23.08
../../../..//2008/04/23/a-california-court-has-upheld/
A California court has upheld the scrawny Netflix “throttling” settlement from 2006. That was when Netflix settled a class-action lawsuit that alleged they intentionally slowed down the rental rates of high-renting customers. The settlement only really benefited lawyers and Netflix, but it stands.
Blockbuster Cancels Your Account, Will Let You Have It Back If You Pay $18 More
By 3.27.08
Long time reader, first time tipper. I’m sure you’ve heard plenty about Blockbuster and their shady Total Access dealings, but I thought I’d send along my experience with them.
You Love Netflix And Have Flooded Our Inbox With Compliments
By 3.26.08
Netflix was having some serious shipping and website problems Monday, and today our inbox is flooded with happy customers asking us to congratulate Netflix. Why?
Netflix Gives Good Apology To Customers For Monday's Delays
By 3.26.08
3. Give conciliatory gift of monetary value.
