Now that we live in a world where it seems everything can be rated — from your restaurant experience to your root canal — privacy issues are popping up in unexpected places. Like in health care providers’ responses to negative reviews from patients on Yelp, for example. [More]
Negative Reviews
Regulators Sue Weight-Loss Marketer Who Used Fines, Lawsuits To Stop Negative Consumer Reviews
By 9.28.15
Federal regulators on Monday continued their crackdown on deceptive, ineffective weight-loss products, this time by filing a lawsuit against a company that threatened to enforce a so-called “gag clause” by imposing fines and filing lawsuits to stop customers from posting negative reviews and testimonials for the products online. [More]
NY Hotel Fines Brides And Grooms $500 For Each Negative Review Posted By Their Wedding Guests
By 8.4.14
UPDATE: After hundreds of outraged posts on social media sites, the hotel addressed its Facebook audience early Monday afternoon to say the negative review policy was all just a big misunderstanding. [More]
Hotel Files $74,500 Defamation Suit Against Anonymous TripAdvisor Reviewer
By 5.22.14
The relative anonymity of online review sites makes it tempting to vent one’s anger toward a company in an over-the-top way, but does the use of a screen name prevent you from being held liable for making knowingly false claims? One hotel in Oregon says no, and is suing an unknown TripAdvisor reviewer to prove that point. [More]
