We’ve posted a lot of stories of businesses requiring customers who pay with a credit card to make minimum purchases, or pay a surcharge, or show ID. And as we’ve repeatedly said, the businesses’ merchant agreements with the credit card companies forbids these practices. A reader wrote in to argue that this might not be true, as many businesses contract with third-party credit card processors, and are not bound by the merchant agreement. So we did some investigating.
minimum charges
![More On Minimum Purchases, Surcharges, And Other Credit Card Merchant Agreement Violations, From The Companies Themselves](../../consumermediallc.files.wordpress.com/2012/06/cooterbrowns1.jpg?w=300&h=225&crop=1)
More On Minimum Purchases, Surcharges, And Other Credit Card Merchant Agreement Violations, From The Companies Themselves
![Jack In The Box: That'll Be A $30 Minimum Charge For Credit Or Debit, Please](../../consumermediallc.files.wordpress.com/2012/06/visaminimum.jpg?w=300&h=138&crop=1)
Jack In The Box: That'll Be A $30 Minimum Charge For Credit Or Debit, Please
This last evening I was hungry and decided that I wanted Jack In the Box. So I went to the Manhattan Beach, CA store on Sepulveda Ave. When I pulled up and was beginning to determine what I wanted for dinner I noticed a sign on the order board. It stated that in order to use a credit card it required a 30 dollar purchase, ID and a signature. While I have seen minimum payment requirements before at various liquor stores and restaurants I have never seen one so high especially for a drive thru window…
![UPDATE: Requiring Minimum Credit Card Purchases is a Violation](../../consumermediallc.files.wordpress.com/2012/06/sccop.jpg?w=150&h=100&crop=1)
UPDATE: Requiring Minimum Credit Card Purchases is a Violation
A day without ice cream is like a day without sunshine.
![UPDATE: Requiring Minimum Credit Card Purchases is a Violation](../../consumermediallc.files.wordpress.com/2012/06/minminmincharge.jpg?w=214&h=225&crop=1)
UPDATE: Requiring Minimum Credit Card Purchases is a Violation
Amy’s Ice Cream has a new sign (right) that seems to say that the $10 minimum charge is suggested, not required. The sign we originally posted (left) was one a store manager had replaced the ‘official’ sign with, according to Steve.
![UPDATE: Requiring Minimum Credit Card Purchases is a Violation](../../consumermediallc.files.wordpress.com/2012/06/amysim.jpg?w=150&h=111&crop=1)
UPDATE: Requiring Minimum Credit Card Purchases is a Violation
Our article on the minimum credit card fees charged at Amy’s Ice Cream generated quite a little uproar. Amy is pictured, left, helping award Lonnie Williams with the “Best Transition” small business award in Austin. It’s made from left-over toffee ice cream.
![UPDATE: Requiring Minimum Credit Card Purchases is a Violation](../../consumermediallc.files.wordpress.com/2012/06/amyface.jpg?w=141&h=137&crop=1)
UPDATE: Requiring Minimum Credit Card Purchases is a Violation
My my, how the rocky road of customer service melts and leaves a sticky trail.
![MEGA UPDATE: Requiring Minimum Credit Card Purchases is a Violation](../../consumermediallc.files.wordpress.com/2012/06/clerkinthestore.jpg?w=150&h=136&crop=1)
MEGA UPDATE: Requiring Minimum Credit Card Purchases is a Violation
Erik went ahead and consolidated the merchant policies of Discover, Mastercard and Visa, which leads to a startling conclusion.
![UPDATE: Requiring Minimum Credit Card Purchases is a Violation](../../consumermediallc.files.wordpress.com/2012/06/clerkcard.jpg?w=150&h=186&crop=1)
UPDATE: Requiring Minimum Credit Card Purchases is a Violation
We’re scratching our heads and going in circles and starting to get dizzy.
![Requiring Minimum Credit Card Purchases is a Violation](../../consumermediallc.files.wordpress.com/2012/06/icecreamsux.jpg?w=200&h=225&crop=1)
Requiring Minimum Credit Card Purchases is a Violation
Having to purchase a minimum amount at stores might not just be annoying, the merchant could also be in breach of contract with the credit card companies.