(Mike Mozart)

Lawsuit: Sears, JCPenney, Kohl’s & Macy’s Misled Consumers On Sale Prices

In recent years, a spate of retailers have been accused by customers of advertising “false” original prices on discounted or outlet merchandise in order to make consumers believe they are getting a steal of a deal. Now, the city of Los Angeles is joining the fray, suing JCPenney, Kohl’s, Sears, and Macy’s, alleging that in order to increase sales the companies used so-called “false reference pricing.”  [More]

Meet Minneapolis

Only Three Stores Opening On Thanksgiving At Mall of America

The Mall of America, tourist destination and temple of commerce, announced last month that it would not be officially opening on Thanksgiving Day, though it gave individual stores the option to open if they wanted. The only retailers to take the mall up on that offer were Sears, Macy’s, and The Crayola Experience, and Crayola is the only store staying open that lacks its own entrance. [More]

kaleidoscopist

Macy’s Profits Drop, But At Least It Still Has Real Estate To Sell

As a venerable department store chain with stores in large and small cities, Macy’s has an important advantage when its sales slump: it has a lot of stores, land, and ground leases that it owns and can sell when it needs to raise some cash. The company’s rainy day has come, and it’s time to cash in that property. [More]

Nicholas Eckhart

Report: Macy’s To Open An Hour Earlier On Thanksgiving Day

While the trend of not opening on Thanksgiving Day and making sure everyone knows it spreads across the retailscape, some stores are sticking with the previous trend of opening on the holiday. One example: Macy’s, which apparently has been so successful with the practice that it’s reportedly moving its Thanksgiving Day opening time back an hour, to 5 PM. [More]

Mike Mozart

Macy’s To Open LensCrafters Shops Inside 280 Stores By The End Of 2017

Macy’s is no stranger to the store-within-a-store concept, having already teamed up with Best Buy and Sunglass Hut to set up dedicated areas for the retailers to sell their products inside the department store. Now, the company is taking that same concept further in a deal with LensCrafters to sell eyeglasses, contacts, and other vision products. [More]

Massachusetts Office of Travel & Tourism

Online And Offline Retailers Get Started On Their Seasonal Hiring

Yes, it’s only the beginning of October, but it’s time for retailers to start preparing for the season of unbridled commerce. This year, retailers are finding that the labor market is more tight, and they need to plan ahead and maybe even offer extras to entice the best seasonal workers. [More]

Nicholas Eckhart

JCPenney CEO: Macy’s & Sears Closures Are Pretty Great For Us

It’s kind of a no-brainer: when one company loses, its rivals stand to gain. And so it is for JCPenney, amid the turndown in traditional retail sales that’s causing Macy’s and Sears to close stores around the country.

[More]

Jason Cook

Department Stores Remember That You Can’t Get Spa Treatments Or Lunch On Amazon

You can now order just about anything online, but there are some things that can’t be delivered in a box on your doorstep. If department stores and their business model are going to survive, experts say, they need to change their offerings and sell more products that can’t be purchased online. [More]

kaleidoscopist

Macy’s Closing 100 Stores In “Re-Creating” Its Portfolio, Attempt To Find Profits

Seven months after Macy’s announced it would close 40 stores this past spring, the department store has outlined a plan to “re-create” its portfolio by shuttering 100 additional stores.  [More]

Macy’s New App Answers Questions You Used To Ask Store Employees

Macy’s New App Answers Questions You Used To Ask Store Employees

Have you ever walked into a department store, immediately became lost, and, for some unknown reason, you can’t find a sells associate to direct you to the shoe department? These is the kind of information that, traditionally, could be obtained by speaking to a store employee. But why should you speak to an actual human when you can just spend more time staring at your smartphone? [More]

Nicholas Eckhart

Former Macy’s Employee Pleads Guilty To $3.5M Mail Fraud, Kickback Scheme

A Florida man could spend up to 30 years in prison after pleading guilty to taking part in a million-dollar, years-long shipping and kickback scheme involving his former employer Macy’s.  [More]

The Caldor Rainbow

New Macy’s CEO Tasked With Saving Company, Entire Idea Of Department Stores

Can department stores become relevant again? Figuring that out will be the job of the next CEO of Macy’s, Jeff Gennette. He currently serves as the company’s president, and will take over as CEO in early 2017. His job will be to get the company through a tough period as middle-class shoppers seem to be questioning the whole department store business model and hitting off-price and discount stores instead. [More]

kaleidoscopist

No Strike For Macy’s In NY After Company Reaches Deal With Workers’ Union

Macy’s hasn’t had to face a workers’ strike since 1972, and it looks like that streak won’t be broken, now that the company and the union representing thousands of workers in the New York City area have reached a tentative deal. [More]

Mike Mozart

Macy’s Worker Tricked Alarm Company Into Helping Him Steal $69K Worth Of Perfume

A man hired to keep thieves from stealing from a New York Macy’s was allegedly doing the pilfering himself, making off with more than $69,000 worth of perfume.  [More]

Nicholas Eckhart

Macy’s To Pay $15M Over Escalator That Mangled Girl’s Foot

In 2013, a young New Jersey girl’s leg became trapped in a Macy’s escalator while on a shopping trip with her family. Nearly three years later, the family, the retailer, and the company tasked with maintaining the escalator are ready to put the ordeal behind them, agreeing to a $15 million settlement.

[More]

Are These The Final, Doomed Days Of The American Mall?

Nicholas Eckhart

Once upon a time, not terribly long ago, enclosed shopping malls were mammoth physical manifestations of the great American retail experience — just about everything you could want to buy all in the same sprawling building, anchored at various points by those glorious national department store chains. Then came the dramatic shift to big box stores, offering everything from TVs to hardware to clothing to groceries from one store, followed by the advent of online shopping, where all this shopping can be done in your undies and everything will be delivered to your door. One retail analyst says that recent underwhelming sales figures from Macy’s and other mall mainstays could indicate that many of these relics of the not so distant past are doomed. [More]

Scott Miller

Report: Sears Would Need To Close Nearly Half Its Stores To Succeed

While last week’s announced closings of 78 Sears Holdings stores made headlines, the company has been quietly culling retail locations for years. But a new analysis of the department store sector concludes that Sears and other mall mainstays are far from finished with eliminating stores. [More]

Man Who Resurrected Hydrox Can Now Bring Jordan Marsh, Bullock’s, May Company Brands Back To Life

Ben Schumin)

Two years ago we profiled Ellia Kassoff, the mad genius who seems intent on bringing back every brand that you ever said “remember when…” about. He has already resurrected Hydrox, the original sandwich cookie, but he’s also been battling Macy’s for several years over a slew of trademarks for stores Macy’s acquired and shut down. Today, Kassoff says he’s reached a deal with the department store giant that will allow him to try to breathe new life into several long-dead retail brands. [More]