Nicholas Eckhart

JCPenney CEO: Macy’s & Sears Closures Are Pretty Great For Us

It’s kind of a no-brainer: when one company loses, its rivals stand to gain. And so it is for JCPenney, amid the turndown in traditional retail sales that’s causing Macy’s and Sears to close stores around the country.

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Jason Cook

Department Stores Remember That You Can’t Get Spa Treatments Or Lunch On Amazon

You can now order just about anything online, but there are some things that can’t be delivered in a box on your doorstep. If department stores and their business model are going to survive, experts say, they need to change their offerings and sell more products that can’t be purchased online. [More]

kaleidoscopist

Macy’s Closing 100 Stores In “Re-Creating” Its Portfolio, Attempt To Find Profits

Seven months after Macy’s announced it would close 40 stores this past spring, the department store has outlined a plan to “re-create” its portfolio by shuttering 100 additional stores.  [More]

Macy’s New App Answers Questions You Used To Ask Store Employees

Macy’s New App Answers Questions You Used To Ask Store Employees

Have you ever walked into a department store, immediately became lost, and, for some unknown reason, you can’t find a sells associate to direct you to the shoe department? These is the kind of information that, traditionally, could be obtained by speaking to a store employee. But why should you speak to an actual human when you can just spend more time staring at your smartphone? [More]

Nicholas Eckhart

Former Macy’s Employee Pleads Guilty To $3.5M Mail Fraud, Kickback Scheme

A Florida man could spend up to 30 years in prison after pleading guilty to taking part in a million-dollar, years-long shipping and kickback scheme involving his former employer Macy’s.  [More]

The Caldor Rainbow

New Macy’s CEO Tasked With Saving Company, Entire Idea Of Department Stores

Can department stores become relevant again? Figuring that out will be the job of the next CEO of Macy’s, Jeff Gennette. He currently serves as the company’s president, and will take over as CEO in early 2017. His job will be to get the company through a tough period as middle-class shoppers seem to be questioning the whole department store business model and hitting off-price and discount stores instead. [More]

kaleidoscopist

No Strike For Macy’s In NY After Company Reaches Deal With Workers’ Union

Macy’s hasn’t had to face a workers’ strike since 1972, and it looks like that streak won’t be broken, now that the company and the union representing thousands of workers in the New York City area have reached a tentative deal. [More]

Mike Mozart

Macy’s Worker Tricked Alarm Company Into Helping Him Steal $69K Worth Of Perfume

A man hired to keep thieves from stealing from a New York Macy’s was allegedly doing the pilfering himself, making off with more than $69,000 worth of perfume.  [More]

Nicholas Eckhart

Macy’s To Pay $15M Over Escalator That Mangled Girl’s Foot

In 2013, a young New Jersey girl’s leg became trapped in a Macy’s escalator while on a shopping trip with her family. Nearly three years later, the family, the retailer, and the company tasked with maintaining the escalator are ready to put the ordeal behind them, agreeing to a $15 million settlement.

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Are These The Final, Doomed Days Of The American Mall?

Nicholas Eckhart

Once upon a time, not terribly long ago, enclosed shopping malls were mammoth physical manifestations of the great American retail experience — just about everything you could want to buy all in the same sprawling building, anchored at various points by those glorious national department store chains. Then came the dramatic shift to big box stores, offering everything from TVs to hardware to clothing to groceries from one store, followed by the advent of online shopping, where all this shopping can be done in your undies and everything will be delivered to your door. One retail analyst says that recent underwhelming sales figures from Macy’s and other mall mainstays could indicate that many of these relics of the not so distant past are doomed. [More]

Scott Miller

Report: Sears Would Need To Close Nearly Half Its Stores To Succeed

While last week’s announced closings of 78 Sears Holdings stores made headlines, the company has been quietly culling retail locations for years. But a new analysis of the department store sector concludes that Sears and other mall mainstays are far from finished with eliminating stores. [More]

Man Who Resurrected Hydrox Can Now Bring Jordan Marsh, Bullock’s, May Company Brands Back To Life

Ben Schumin)

Two years ago we profiled Ellia Kassoff, the mad genius who seems intent on bringing back every brand that you ever said “remember when…” about. He has already resurrected Hydrox, the original sandwich cookie, but he’s also been battling Macy’s for several years over a slew of trademarks for stores Macy’s acquired and shut down. Today, Kassoff says he’s reached a deal with the department store giant that will allow him to try to breathe new life into several long-dead retail brands. [More]

Macy’s Will Have Fewer Promotions With Coupons, Lower Clearance Prices

Macy’s Will Have Fewer Promotions With Coupons, Lower Clearance Prices

There’s a subset of department store customers who love playing coupon games, clipping bonus coupons from flyers and newspapers to get an extra percentage off items that are already on sale. Macy’s, long a great place to shop if you love to stack coupons on top of clearance sales, will stop that practice in favor of simply marking their clearance items down more in the first place. [More]

(Mike Mozart)

Macy’s Opening 16 Additional Discount “Backstage” Stores This Year

Last year, Macy’s dipped its toes into the waters of discount retailing by opening six off-price offshoots called Backstage, and announced the closure of 40 struggling locations of its namesake store. Now it appears the retail company plans to meld those two things by opening 15 Backstage stores inside existing locations, and opening one standalone discount location.  [More]

Police: Would-Be Macy’s Thief Pepper Sprayed, Bit Worker So Accomplice Could Get Away

Police: Would-Be Macy’s Thief Pepper Sprayed, Bit Worker So Accomplice Could Get Away

Sure, Consumerist has covered many a story of a thief who tries to get away from store employees by biting into arms and occasionally chomping off the odd finger. We’ve also heard several tales of would-be thieves and bad customers using pepper spray to get their way. But an alleged shoplifting duo recently combined the two tactics while attempting to steal from a Pennsylvania Macy’s.  [More]

Retailers Could Open More Restaurants Inside Stores To Drive Business

Retailers Could Open More Restaurants Inside Stores To Drive Business

If you pay a visit to Macy’s flagship store in New York, you’ll find more than just clothing, accessories, and home goods. The store, overlooking Herald Square, is also home to the company’s only restaurant — at least for now.  [More]

(David Paul Ohmer)

Judge: Macy’s Still Has A “Protected Interest” In Trademarks Of Retired Stores Like Marshall Field’s

Macy’s doesn’t necessarily want to sell anyone T-shirts bearing the names of department stores it’s bought up over the years, including Marshall Fields’, Lazarus, and six others, but according to a judge’s recent ruling, no one else can legally peddle clothing with those retired brands on them, either. [More]

Would-Be Macy’s Burglar Pulls Ploy From ‘Home Alone 2’ Handbook

Would-Be Macy’s Burglar Pulls Ploy From ‘Home Alone 2’ Handbook

The things that work in the movies, don’t always – or almost never – result in the same outcome in real life. Just ask a would-be thief in Oregon who tried to pull a Home Alone 2 ploy to rob a local department store.  [More]