Three travelers claim British Airways acted recklessly in losing their luggage, and have filed a class action lawsuit against the airline, Seattle Post-Intelligencer reports. [More]
luggage
British Airways Leaves Luggage To Rot Outside Heathrow
By 8.30.07
I was flying [British Airways] from Amsterdam to London Heathrow to Denver on July 28th. When I landed I waited by the luggage carousel for my bag, well as you can sure guess, it never turned up. I was told by BA, that they found my bag they apologized and assured me it would be delivered to my home the following day. Seven days later the luggage finally showed up. [More]
Airport Scales Are Often Innacurate
By 7.11.07
Many airlines are charging travelers for having overweight bags, but a KNVX investigation found that 90% of the scales were malcalibrated. And when they accompanied an Arizona Department of Weights and Measures inspection of United Airlines scales, they found all but one to have errors.
American Airlines Skycaps, Upset With Low Tip, Fill Suitcase With Garbage
By 3.22.07
Airport skycaps have been admittedly screwed over in recent years. Airlines have imposed $2 curbside check-in fees, but none of that money goes to the skycap. Most people don’t know that, and don’t tip.
Baggage Handlers Busted For Stealing Credit Cards, Laptops and Cigarettes
By 2.13.07
Two young baggage handlers who are accused of stealing everything from cigarettes to laptops to credit cards were arrested last week in two separate incidents that have airport officials looking into whether those thefts were just the tip of an iceberg.
Airlines to Face Higher Baggage Liability
By 1.30.07
Your lost baggage is worth a bit more due to a new rule issued by the Department of Transportation. They’ve raised the liability limit from $2800 to $3000, in an effort to keep pace with inflation. The new limit will go into effect Feb. 28, 2007 and it is estimated that the new rule will cost airlines an additional $2.6 million per year in payouts to passengers. —MEGHANN MARCO
Lost Luggage Found In Dumpster
By 12.27.06
The dumpster near the George Bush Intercontinental Airport contained dozens upon dozens of suitcases. Many were rifled through and missing valuables, including presents, camcorders and computers.
Crazy Lady Spills Condoms All Over Aiport
By 10.31.06
Mellisa May attended an AIDS conference and stuffed her luggage to the brim with free condoms. Disaster struck at the airport, as she tells the New York Times.
Banning Liquids Increased Lost Suitcase Claims
By 10.5.06
New government statistics released today show a 25% increase in passengers reporting lost luggage during August.
The Ubiquity of Broken Electronics Pilfering by the TSA
By 8.15.06
An anonymous reader sent us a curious little email yesterday evening. She claims that she has found an easy and environmentally safe way to discard of broken electronics, doo-dads and gizmos: pack them in her check-in luggage and wait for TSA monkeys to steal them.
eBags eSucks
By 5.22.06
If you’re looking to go out of town this weekend and plan on purchasing last-minute luggage online, look elsewhere than eBags for your portage needs.
Morning Deals Round-Up
By 2.14.06
• Sportswear retailer Altrec.com has an ‘Extreme Savings‘ event, where you can wail the most wicked gnarly discounts from 30 to 60% off regular prices. Brands include The North Face, Burton, and Patagonia.
Consumers Speak: Delta Loses Bag
By 2.8.06
And customer loses mind. Michelle K. writes:
My bags were lost when I flew from Moscow, Russia to the states on Nov 9, 2005. I picked up my luggage in JFK, went through customs and checked them in for my flight to PIT. They never came. In those bags I had all my clothes and all of my 2 children’s clothes including, socks, shoes, underwear, bras, t shirts, tops, pants, skirts, tights, and so on. I also lost our camcorder, our camera, 2 brand new coats (one leather, one fur trimmed), a Coach handbag, Christmas gifts for my family and friends and irreplaceable family videos.
