loyalty programs

A More Helpful Big Brother: Grocery Store Loyalty Programs Used To Notify Customers Of Salmonella Recall

A More Helpful Big Brother: Grocery Store Loyalty Programs Used To Notify Customers Of Salmonella Recall

According to Consumer Reports, some grocery stores are using their loyalty card registrations to get in touch with customers who bought recalled peanut butter products.

American Airlines Does Its Best To Make Sure Frequent Flier Miles Are Totally Worthless

American Airlines Does Its Best To Make Sure Frequent Flier Miles Are Totally Worthless

American Airlines is revamping its frequent flier program to include a fee to upgrade economy class tickets to business and first class. In addition to 15k frequent flier miles, AAdvantage members will, starting Oct. 1, have to pay between $50 and $350 for an upgrade.