looks burnt

A friendly interaction with no camera intermediary. (Renee Rendler-Kaplan)

Starbucks Will Add Live Barista Video To 2,400 Drive-Thrus

When shouting your order into a personality-free loudspeaker at Starbucks, do you ever wish that you could make eye contact with the barista? The chain will be adding video screens to drive-thru lanes after successfully experimenting with the idea in Seattle. The screen will have a selection of menu items in addition to the potentially cheerful face of the person taking your order. [More]