A Jet Blue employee hitched a free flight from JFK Airport in NYC to Logan Airport in Boston this past weekend, after getting trapped in the cargo hold before takeoff. Police aren’t charging him with a crime, but they told the Boston Globe that, “Even after talking to him, we were a little uncertain as to how it happened.” He apparently called the company from the cargo hold once the plane was in the air—which is exactly what we would do to deflect suspicion in a scheme like this. Tokyo, here we come via new part-time job as a baggage handler!
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AirTran Agent Screams, Curses At Travelers While Supervisor Looks On
By 8.25.08
Forget about those dowdy old-school Olympics. What we need is an international competition to see which airline can suck the most, since everyone is getting so good at it. In the category of Random Rudeness, this AirTran agent and her equally hostile supervisor would have a good shot at the gold—especially since they aimed their hostility at a honeymooning couple.
United Makes You Pay To Move To Upgrade Area They Would Have Moved You To Anyway
By 8.7.08
Joe may have uncovered a deceptive policy at United Airlines that’s screwing over customers. Here’s how it works. If you’ve got an economy ticket and the only seats available are in Economy Plus, but you didn’t spring for the extra Economy Plus fee, you’re asked if you would like to pay the upgrade fee for economy plus seating. If you decline to upgrade, they seat you there anyway. Sounds pretty sketchy to me. Here’s Joe’s story:
Consumers Speak: jetBlue’s Boston Boomerang
By 2.13.06
This is a special ‘Consumers Speak,’ as the consumer is us. We’re currently sitting on a jetBlue flight at Logan Intl’ in Boston. We arrived here at 4:00 for a 6:20 flight.
