literally warm and fuzzy


Zappos Customer Service Rep Turns Wrong Order Into Welcome Surprise For S.C. Flood Victims

There’s nothing like a story with a happy ending to warm you up on a cold day… although, a fleece blanket might do the trick, too: a Zappos customer in South Carolina found a welcome, cozy surprise when a wrong order had to be returned, after she shared the troubles many in her community were facing amidst the recent flooding. [More]