Apple contacted me over the weekend and arranged for me to pick up a new macbook on Tuesday…
laptops
Apple Gives Macbook Smasher A New Macbook
By 7.3.07
Strange Dell Fashion Show Announces New Line Of Pretty Colored Laptops
By 6.26.07
Unable to resist, we sent Gawker video wunderkid Alex Goldberg to tape the affair awesomeness. We hypothesize the fete was conceptually tied to Dell’s new line of Insprions which come in different colors, meaning that Dell has finally caught up to Apple, circa 1998.
Man Teaches Apple To Not Repair His Macbook By Smashing It With Sledgehammer
By 6.21.07
Michael coulda tried calling back again later and getting a different rep, or emailing Steve Jobs, or filing a dispute with the BBB or AG, or any number of different options. Instead, this seems to have been his most personally satisfying option.
Gateway Recalls Batteries For Fire Hazard
By 6.20.07
Gateway recalled laptop batteries that can overheat and pose a risk of fire. Owners of Gateway laptop models 400VTX with battery part number 6500760, and model 450ROG with battery part number 6500761 should discontinue use and submit an exchange request to Gateway.
Dell Admits Error In Asking Consumerist To Remove Post
By 6.18.07
Dell has said it was wrong for trying to get The Consumerist to remove a “confessions” post from a former Dell worker.
Help New York Sue Dell By Filling This Complaint Trough
By 5.23.07
New York Attorney General Andrew Cuomo is suing Dell and he wants your help.
Customer Gets 30 Months Prison After Geek Squad Finds Child Porn On His Computer
By 5.7.07
Child porn is a most heinous exploitation and its publishers and consumers should be boiled in blood, then stabbed in the face, then fed to wolverines. The Geek Squad is helping feed those wolverines by reporting child porn they find on customer’s computers to the police, the St Louis Dispatch reports:
All The Computer Tech Needed To Do Was Reconnect A Power Cable. Cost? $59.99, $69.99, $119.99 and $275!
By 5.7.07
The results were varied and shocking:
Geek Squad Agrees To Look For Hidden Porn If You Bring In A Spouse's Computer
By 5.7.07
A Minneapolis news site decided to follow up on whether Geek Squad really harvests your porn from your computer when you take it in for repairs. Since Geek Squad started amidst the state’s frozen drifts, its denizens take a special interest in its doings.
Top Geek Squad Stories To Date
By 5.3.07
“Geek Squad agents scour your computer for those porn pics you and your girlfriend(s) took, and load it onto their thumb drives. Even the ones you thought you deleted.”
The 10 Page Geek Squad Confession – "Stealing Customers' Nudie Pics Was An Easter Egg Hunt"
By 5.2.07
This is the ultimate Geek Squad insider confession. It’s 10 pages long.
Avoid Dell Hell By Ordering Through Dell Small Business
By 4.30.07
Ordering through Dell Small Business and you’ll never step into Dell Hell. They have vastly superior reps and techs than those devoted to the Home and Home Office lines.
Stuck In Dell Hell? Try The Unresolved Issue Form
By 4.27.07
Chris said he was able to finally get his faulty Dell computer returned by filing out a report at their unresolved issue link. This was after a week of going through crappy Dell “trouble shooting” which treated him like a child and made him repeat steps over and over again. He writes, “I’m an advanced technician at my office, I manage over 50 computers and 8 servers, so when I tell Dell their box isn’t working, I mean it.”
Intro To Protecting Your Computer From Viruses
By 4.26.07
Ever wonder what’s really going on under all of that operating system? Under all the glossy veneer of Windows and the internet, a true battle is being waged: a battle for your computer. Every day you pass through a cloud of worms, viruses, and spyware as you surf the internet and do your daily tasks. Much of the time, you avoid contracting something terrible, but occasionally, you let something in.
Acer Laptop Batteries Recalled Due To Fire Hazard
By 4.26.07
It seems Acer fell asleep during the whole Sony battery recall thing and is just recalling them now. Well, I do have a couple of affected Acer laptops, and so far the process is painful. The operators on the other end answer the phone in a language unknown to me (though one time I think I heard the operator say South Africa?) though they promptly switched to very understandable English after I spoke.
We're Always Looking For Porn On Customer's Computers, Techies Confirm
Looking through comments both here and on Digg, it seems that finding and saving customer’s porn from their laptops is one of the perks of the job, and it’s hardly limited to the Geek Squad.