kohls
Kohls Violates Visa's Merchant Agreement, Refuses To Accept Credit Card Without ID
This afternoon I visited the Kohl’s store in Moline, Illinois. When I was checking out I elected to pay with my Visa card. After sliding my card through the card reader I signed the screen when prompted. My cashier asked to see the card, which I handed over to her. She handed my card back to me and then asked to see my identification, to which I respectfully declined. She said I had to show my ID or I could not leave the store with my purchases…
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Kohl’s has signed musician Avril Lavigne to be the face of Abbey Dawn, a juniors lifestyle brand. A perfect synergy, one is just as much “punk” as the other. [NYmag via Don’t Believe The Hypebeast]
Latest ACSI Survey Is Out: You Really Like Dollar General
The American Customer Satisfaction Index has released its latest scores of retail businesses, so we thought we’d take a look at the department store rankings by constructing a handy graph. When it comes to customer satisfaction, apparently Dollar General is doing something right—and Wal-Mart, as usual, is doing lots of things wrong.
Deadly Recalled Toy Still Available At Walmart, Target, Kohl's And More
Magnetic toys that killed one boy and injured more than 2 dozen others are still available for sale in many Illinois stores according to Illinois Attorney General Lisa Madigan. The attorney general’s office found the recalled toys at several stores all over the state, and a Chicago Tribune reporter was able to purchase the toys Wal-Mart, Target and Big Lots stores in the northwest suburbs.
Target, Kohls Pull “Drinking Games”
“The board games, which have been sold for several years, contain no alcohol, and they may be bought by people of any age. It’s unclear whether such games have been linked to any deaths or serious injuries, but the controversy over them comes as anti-abuse groups are stepping up efforts to reduce binge drinking, particularly among teens and young adults.”
Retailers’ Return Policies
Retailers are getting stricter with their return policies this year. If you’re not hot about the Marshmallow Shooter or Toshiba SD-4990 DVD Player grams got you, keep the receipt and don’t take it out of the package. Here’s the return policies of some of the major retailers. — BEN POPKEN
Amazon.Com Wins Best Customer Service
Online megastore Amazon.com won top honors in a national customer service survey released last Thursday. Here’s the top ten list, according to a National Retail Federation/American Express study.
