Reader Ryan is happy. He is happy because JetBlue just randomly emailed him to give him $400 in credits he didn’t ask for. [More]
jetblue
JetBlue Is An Excellent Airline
By 10.5.09
Having taken JetBlue for the first time last week, I must say I throughly enjoy their services. First, I got a round-trip non-stop flight to Seattle for only $279.20, tax included. Awesome.
Trend Watch: CEOs Apologizing Via YouTube
By 9.16.09
Want to see a bunch of corporate executives apologizing? Thanks to the magical internet, now you can!
Man Offers To Do Anything For JetBlue Pass, Gets Wings
By 8.21.09
Looking to take advantage of a now-expired JetBlue promotion that lets you fly as much as you want in a month for $600, 28-year-old Brendan Ross polled the Craigslist crowd to see if anyone was interested in sponsoring him in exchange for doing, well, just about anything.
9/11 Ruins Another Customer Experience
By 6.9.09
Angela can’t get a new American Express card because Amex can’t verify her Social Security number. They have to verify it because of 9/11. Since they can’t, they’ve canceled her application. Because of 9/11.
JetBlue Offers $1 Military Fare Through Today, Although It Comes With A Surprising Number Of Restrictions
By 5.7.09
JetBlue is offering an amazing deal to members of our armed forces in honor of National Military Appreciation Month, but once you get past that jaw-dropping $1 fee, it starts to look like they outsourced the fine print to Macy’s. Here are the restrictions:
JetBlue Will Refund Your Ticket If You Get Laid Off Or Fired
By 2.18.09
Afraid you might get laid off? Too worried to book plane tickets? JetBlue thinks you are. They’ve launched a program that guarantees a full refund to those of you who get laid off at least two weeks before you fly.
Jetblue Changes Policy, Will Stop Charging $50 If You Check A Box With A Foldable Bike
By 1.10.09
Jetblue charged Carl $50 to check a small box. If Carl hadn’t mentioned that there was a small foldable bike in the box, his package would have been checked for free…
JetBlue Passenger Forced To Cover Arabic Shirt Gets $240k From JetBlue, TSA Employees
By 1.7.09
In 2006, Raed Jaer, an Iraqi-born U.S. resident, was forced by TSA officials and JetBlue to cover his t-shirt—it read, “We Will Not Be Silent” in both Arabic and English—before he could board a flight. The airline and the two TSA officials (TSA was not named in the suit) settled out of court last week for $240,000, although JetBlue still denies they did anything wrong, and the TSA says they don’t “condone profiling in any way shape or form.” [More]
Putting The Wrong Name On An Airline Ticket Is An $800 Mistake?
By 12.15.08
Here’s an odd problem. Reader Austin bought some airline tickets for a business trip and wasn’t sure who was going to go, so he booked an extra ticket with his name on it — thinking that the name could be changed later. Whoops.
JetBlue Addresses Your Email To "Dear Mr. Soandso"
By 11.6.08
JetBlue can be so cute sometimes. Apparently, they recently sent out and email addressed to Mr. Soandso explaining how much they missed all the Mr. Soandsos who had not flown with them in a year.
Neutrogena Face Wash Comes With Free Headphones. What?
By 10.14.08
Reader Jeremy is wondering about this “added value” offer he saw at Target the other day — a tube of face wash that comes with free headphones. Huh?
JetBlue Flight Attendant Offered Nude Pics Of Himself, And Sex, To Passenger
By 10.2.08
The first thing we thought when we read this article was, at least something is still free on an airplane! Unfortunately, in this case the passenger claims it was unrequested and wouldn’t stop, and the flight attendant, who no longer works for JetBlue, has been arrested “on charges of ‘obscene and indecent exposure’ and ‘for making sexual advances.'” He has yet to enter a plea.
The Video That Got A Grandmother Escorted Off JetBlue In Handcuffs
By 10.1.08
JetBlue really doesn’t know when to leave well enough alone! Remember Marilyn Parver, the grandmother who was arrested for videotaping a fight between two other passengers, and then refusing to delete it? Well, it seems that after the whole thing had blown over — JetBlue had to go and send the woman a nasty email in which they accused her of being “argumentative, condescending and belligerent” and refusing to obey the instructions of crewmembers. Dumb! Now Parver has released the tape in question and we can’t see anything wrong with what she did. The fight is one of those basic “I’ve been on a plane for a really long time with your out-of-control child and I’m having a nervous breakdown” altercations. Nothing cookies and hugs wouldn’t fix!
Hey, Lets Not Fly With Replica Hand Grenades, Shall We?
By 9.22.08
JetBlue appreciates your cooperation in this matter. [Newsday]
Top 3 Most and Least "Fee Crazy" Airlines
By 8.27.08
Airline fees are a controversial topic these days, so we look a look at the fees that airlines were charging and picked the top 3 most and least “fee crazy” airlines. Avoiding fees is hard, so why not try to avoid the airlines that charge them instead?
