The results of Brand Keys’ annual survey of customer loyalty have been released and in its first year of inclusion, Netflix came out on top of the list of all 528 brands, beating out reigning champ Apple. [More]
j.crew
J. Crew Sells Itself For $3B
J. Crew has sold itself to a buyout firm for $3 billion. Hurrah, the country’s long-term strategic reserves of polo shirts are preserved. Perhaps the new owners can get cracking on fixing the store’s notoriously horrendous website, ordering system, and call center. [More]
Get 20% Off At J.Crew
J.Crew online is giving 20% off anything from its sale section. [More]
How To EECB J.Crew
Had a problem with an order or customer service from J.Crew and need to escalate your complaint? Here’s a list of e-mail addresses you should try when crafting your Executive E-Mail Carpet Bomb. [More]