KTRK

Postal Worker Caught On Security Camera Pepper-Spraying Family Dogs

Last week, something pretty normal happened at a house in Houston: the postal carrier brought the mail, and the dogs hanging out in the yard barked at him. What happened next, caught on a security camera, was unusual: the man sprayed all three dogs with what appears to be pepper spray, even though they were secured behind a heavy gate. [More]

(‏@RichardKeppler1 )

Southwest Flight Veers Off Runway After Landing; Eight Injured

A 90-minute Southwest Airlines flight went smoothly for 133 passengers, at least until the plane landed in Nashville Tuesday night, veering off the runway and injuring eight people.  [More]

United Airlines Customer Service Reps Learn That Working From Home Comes With 20% Pay Cut

United Airlines Customer Service Reps Learn That Working From Home Comes With 20% Pay Cut

Last week, United Airlines decided to shutter two of its customer service call centers — one in Detroit and one in Honolulu — but did so without plans to lay anyone off. Instead, these airline staffers could either move to Chicago or Houston to work in a call center, or they could work from home, but with a pay cut. [More]

Comcast Accused Of Deliberately Sabotaging Houston Sports Channel

Comcast Accused Of Deliberately Sabotaging Houston Sports Channel

Comcast Sportsnet Houston, which had exclusive access to Houston Rockets and Houston Astros games, was on the air less than a year when it was forced to declare bankruptcy in 2013. Not even a year later, the station — once valued at $700 million — was sold off to a joint venture of DirecTV and AT&T for a whopping $1,000. A new lawsuit accuses the cable company of deliberately submarining CSN Houston. [More]

Man Throws Chihuahua At Window Of Starbucks That Banned Him

Man Throws Chihuahua At Window Of Starbucks That Banned Him

In Houston, a man was banned from a Starbucks due to his disruptive behavior, which included “harassing” customers. He reacted to this ban in a completely logical way: by pitching a fit outside, throwing a glass bottle at the ground, then throwing a Chihuahua puppy of unknown origin at the coffee shop’s window. [More]

Tractor-Trailer Tips Over, Spills Beer Across Freeway

Early this morning in Houston, an 18-wheeler and a sedan collided on a freeway. Both vehicles spun out, and the 18-wheeler tipped over, severely injuring the driver and spilling the trailer’s contents on the road. What was inside? Beer. Dozens and dozens of cases of beer. The beer spilled across the highway, and the driver remains in serious condition in the hospital. [KPRC]

Donations Pour In, Replace Wigs Taken By Lowdown Thief

Donations Pour In, Replace Wigs Taken By Lowdown Thief

Police in Houston are currently dealing with a series of thefts that may or may not be related. Ten stores that sell hair in the Houston area in the last week have been robbed. It began with the theft of eleven wigs destined for a fancy spa event for women who have lost their own hair due to cancer treatment. Good news: donors have replaced those wigs. [More]

Uber And Lyft Now Open For Business In Houston

Uber And Lyft Now Open For Business In Houston

When Uber and Lyft opened for business in Houston, the same thing happened that has happened in many cities with existing livery industries: taxi companies freaked out and sought help from the city government. Now both ride-sharing services are open for business in the city, with some additional rules in place that are intended to help traditional taxi companies compete with them. [More]

Even Millionaires Can’t Urinate On The Candy At CVS

Even Millionaires Can’t Urinate On The Candy At CVS

Even if you’re a wealthy real estate heir who has previously been acquitted of murder charges, you will probably get arrested if you decide to expose your private parts to CVS employees… and then use said private parts to urinate on the store property and products. [More]

Regional Sports Channels Highlight Problem With Comcast/TWC Merger

(Atwater Village Newbie)

When Connecticut Senator Richard Blumenthal questioned Comcast and Time Warner Cable execs about how the merger of these companies would impact regional sports programming, the two cable operators shrugged it off as a silly question. But it’s not, and here’s why. [More]

Store Loses Super Bowl Bet, Gives Away $7 Million Worth Of Furniture

Store Loses Super Bowl Bet, Gives Away $7 Million Worth Of Furniture

A furniture store in Houston has to give $7 million worth of furniture away to its customers after losing a bet on the Super Bowl. Don’t feel bad for the store owner, though: from his point of view, this is a good thing. Not because he’s a terrible business owner, but because the promotion got customers in the door, got the store’s name in the news, and just might create long-term customers. [More]

(clagnut)

Restaurant Turns Away Customer In Wheelchair, Charges $245 To Cancel Reservation

Some people may disagree that it’s fair for a restaurant to charge a cancellation fee when someone misses their reservation. However, there’s pretty much no one who thinks that it’s fair to charge a cancellation fee because a customer uses a wheelchair and is literally unable to get in the door.  [More]

Security camera footage of the pepper spray incident.

Walmart Worker Pepper-Sprayed After Asking For Customer’s Receipt

We’ve written any number of stories over the years about customers and store employees getting into arguments, even a bit of fisticuffs, over the whole receipt-checking thing, but this may be the first time that we’ve heard of a customer using pepper spray when asked to show his receipt. [More]

Aereo Announces Launch Dates For Service In Miami, Houston, Dallas

Aereo Announces Launch Dates For Service In Miami, Houston, Dallas

Even while it’s being sued by all the major broadcast networks, video-streaming service Aereo continues to expand into new markets with the announcement today of launch dates for customers in the Miami, Houston, and Dallas/Ft. Worth areas. [More]

Another Restaurant Hops On Kid-Banning Bandwagon

Another Restaurant Hops On Kid-Banning Bandwagon

We’ve told you before about restaurants that established bans on screaming youngsters, kids under 6 years of age, and anyone younger than 18. Now a Houston restaurant has decided that after 7 p.m., diners need to be at least eight years old to get in. [More]

(Rice University)

A Houston restaurant asked engineering students at Rice University to come up with a soap dispenser for its bathrooms that incorporate some sort of kitchen utensil. This is the result, and we kinda want one for Consumerist HQ. [Via Chron.com]

Waiter Michael Garcia received $1,145 in donations after his story swept the Internet. Yesterday, he donated that money to The Rise School of Houston.

Waiter Who Wouldn’t Serve Family That Insulted Boy With Down Syndrome Didn’t Care If He Got Fired

You may remember the story from mid-January of the waiter at a Houston restaurant who refused to serve a family because they had insulted a boy with Down Syndrome in the next booth. Not everyone would have made such a stand, especially when it could mean losing one’s job. [More]

(Angela Spiteri)

Waiter Praised For Refusing To Serve Family Who Insults Child With Down Syndrome

When a story about a waiter refusing to serve customers starts picking up steam online, it usually involves people rushing to insult the server and his employer. But this story is getting quite the opposite response from the public. [More]