If you want to have sex with a prostitute in Washington D.C., try the Marriott.
hotels
By 7.7.07
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Several hotel chains are looking to attract price-conscious new age consumers by ditching room service, bellhops, and “fine dining” restaurants in favor of WiFi, flat screens, and ergonomic chairs. The redesigned rooms, described by hotel executives as “cool,” “universal,” and “inclusive,” will cost less than $150 per night.
Man Locked Out Of Hotel Room, Expedia Agrees To Completely Refund, Then Changes Mind
By 7.6.07
“A week ago, I had the opportunity to go to Chicago to teach a class. As I normally do, I booked the trip through Expedia.com. I took one of their package deals – hotel, car, airfare. Since I had never been to Chicago before, I simply selected the first hotel that came up on their rankings for the suburb in which I was staying.
By 7.4.07
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How to watch out for and fight extra hotel fees.
Get Free Stuff At Starwood Hotels By Being A Regular And Complaining A Bunch?
By 6.27.07
According to a Starwood hotel insider, the chain has a super-generous comp policy. Her story, and an expert’s take on whether she’s full of beans, inside… “Most companies empower their employees to make the customer happy by offering discount or coupons – to an extent of course. I believe Starwood Hotel’s is called “Never Say No.” We were given the OK, with manager approval, to spend $1K/day to do whatever it took to make guests happy…”
Holiday Inn's Online Reservations Are Non-Refundable?
By 6.18.07
Make sure you read everything you click, warns reader Jason:
Just a tip to pass along that I am finding out the hard way…
J.W. Marriott Saves The Day
By 5.26.07
Eric flew from Portland to Washington to give a presentation, but forgot to bring the DVI-VGA adaptor needed to connect his MacBook Pro to his client’s LCD projector. Eric caught the mistake at the Portland airport, so he looked up the number of his hotel, the J.W. Marriott on Pennsylvania Avenue, and asked for their help.
The operator was very patient with me as I quickly summarized my situation. She connected me with HD at the Marriott’s Audio/Visual Department. I spoke with HD regarding my rookie Mac mistake. HD informed me that one of their staff would go out and purchase the cable for me.
Eric wasn’t staying in the Presidential suite, nor was he a VIP, even though he was treated like one. The adaptor he found waiting for him at the front desk bore a J.W. Marriott sticker, and was lent to Eric free of charge. “I think their idea was that they probably needed that cable anyways and if they could help a customer out then it was a win-win situation.”
Marriott's ISP Blames Scam Site Redirect On World's First Bisexual Rootkit
By 5.18.07
There’s been a comment war boiling as Marriott, Will, and the hotel’s internet access company (GTS) duke it out to discern the vulnerability redirecting Marirott internet using guests to a casino scam site.
Marriott Server Compromised, Rerouting Guest's Internet To Casino Scam Site?
By 5.16.07
When Will changed around the server settings to use a public DNS server instead of Marriott’s, the problem disappeared, leading Will to think someone had “poisoned” Marriott’s DNS servers to drive traffic to their casino scam page(s). He then reported this to Marriott’s techs. We’ve spoken ourselves with Marriott’s server people and they confirm that the secondary DNS is wacked but they need to investigate further.
A Double Dose Of Bed Bug Related Hotel Complaints
By 5.11.07
We’d been hearing that the bed bug epidemic has hit hotels, but we didn’t really believe it. Then we got 2 hotel bed bug complaints in 48 hours. The first concerns the Hilton on Kearny Street in San Francisco. Oddly enough, the second also concerns the great state of California, but a different hotel. The Best Western Ocean View in Santa Monica. But first things first.
Best Hotels For Free WiFi
By 5.1.07
Hotel Chatter has unleashed their yearly survey of that most elusive of perks, free wifi! We don’t know if any hotel executives read this blog, but if you do, put free wifi in your hotel. Do it right now. Then call your friend Bob who works at an airline and tell him to put free wifi in his terminal. The Jenny who works at the library and Peter who works at the Parks District…
Update: PointMaven Now Uncovers Superior Hotel Reward Offers With Maps
By 4.22.07
So here it is: PointMaven.com now shows the hotels and promotions on Google Maps. It currently supports 3 programs (Marriott, InterContinental Priority Club, Starwood Preferred Guest), and the others will be phased in.
If there is anything we like, it’s fast, responsive customer service. If you’re planning on booking a hotel anytime soon, give PointMaven.com another look. — CAREY GREENBERG-BERGER
Days Inn Upsell Bot Has Feeling Too
By 3.16.07
Samuel was making an online reservation with Days Inn when he suddenly found himself face to face with a robot…
If You're Supervising A Class Of 4th Graders and Need Shelter From A Tornado, Don't Bother The Embassy Suites Hotel
By 3.14.07
The 4th graders and their teachers, reportedly, went to the Embassy Suites Hotel to escape. Instead of being rescued, an employee, allegedly, told them the hotel was full and turned them away. “It’s still unacceptable to be turned away in a moment that harm is potentially present,” says Baldwin County School Spokesperson Terry Wilhite.
Could We Really Hold The Ritz Carlton Their $.01 Per Night Typo?
By 2.6.07
Regarding Ritz Carlton not honoring a 1 cent reservation, Mark dug up more contract law, ran it by his professor, tossed it off to a legal mailing list, and turned up some interesting bits.
Ritz Carlton Won't Honor $.01 Per Night Reservation
By 1.31.07
Mark’s sister found a room at the Ritz Carlton in London for just one penny per night on Hotels.com, only to have it snatched away.
Travel Prices To Rise in 2007
By 12.21.06
The San Francisco Chronicle is reporting that travel prices will rise, in some cases dramatically, in the new year. Due to the weak dollar acting as a siren song for European tourists, tourism from the old country will increase 5%, to over 54 million visitors. What does this mean to you? More expensive hotels. American Express is estimating that already pricey New York hotels will raise their rates by 18%, Domestic coach airfares will rise 3 to 5 percent, and across the nation hotel prices will increase 2 to 8 percent. —MEGHANN MARCO
Hotels: Nature’s Free Blogging Oases
By 11.24.06
PINEVILLE, NC – This morning we blogged from a Best Western just down the road Best Buy. The hotel came in really handy, as our diagram illustrates.
