Bankrupt American Airlines has flirted with a few options for mergers in the past, and now it’s being reported that its pool of suitors has grown to at least five potential hookups: US Airways, JetBlue, Alaska Air, Frontier Airlines and Virgin America. Its parent company AMR said it will be moving ahead on evaluating potential mergers and will be in touch with those interested, in order to soothe some of its creditors who aren’t so happy with a stand-alone restructuring plan. [More]
frontier airlines
Frontier Erases Last Midwest Airlines Remnant: No More Warm Cookies Onboard
By 4.3.12
Memories of the fragrant smell of chocolate chip cookies baked onboard Midwest Airlines flights, a practice continued by Frontier Airlines when they bought the Milwaukee-based company, are about to waft into the past for good. Frontier announced recently that the complimentary cookies are going bye-bye. [More]
An Airline Actually Reduced A Fee
By 4.28.11
Airlines have tacked on more and more fees over the years as a way to recoup costs without having to raise their base fares as much, but Frontier has broke with these seemingly relentless upward tradition and actually reduced some fees this week. Thunderclap! [More]
Frontier's Computer System Lands Unaccompanied Minor In Security Room For An Hour
By 6.30.09
Ok, here’s a crazy idea: if you’re an airline, and you have a form with room to list two adults who are authorized to pick up an unaccompanied minor, wouldn’t it make sense to have room for both names in your computer system? Because whoever is running Frontier Airline’s system doesn’t seem to think so! Kayla’s mother spent a frantic hour, IDs in hand, trying to prove that she was authorized to meet her 13-year-old daughter at the gate. The form accompanying her daughter clearly had both her and Kayla’s father listed, but the computer listed only the father’s name. While Frontier sorted out the confusion, Kayla spent an hour waiting in Denver Airport’s security room.
Frontier Airlines Joins Airline Bankruptcy Conga Line
By 4.11.08
Frontier Airlines has joined the conga line of bankrupt airlines today, according to a statement from the company.
All US Airline CEO's Contact Infos
By 5.2.07
This appears to be a giant list of all US airlines’ CEO contact info (for instance, the phone number for US Airways corresponds with the information listed on their SEC filing) Shoot your complaints to the top of the totem pole with this information. — BEN POPKEN
Frontier Airlines’ Call Centers Speak American
By 9.19.06
Frontier Airlines won’t route your call thousands of miles farther than they fly, like sending the call to the Phillippines when you’re trying to buy a ticket from Denver to Albuquerque. Among airlines, they’re an exception, as more and more companies are closing U.S.-based call centers.
