It’s official: being a bad customer can get you booted from loyalty programs. On Wednesday, the U.S. Supreme Court unanimously decided it was within Northwest Airlines rights to dump a rabbi from the airline’s WorldPerks loyalty program for complaining too often. [More]
frequent flier
More Changes To United Airlines Frequent Flier Program
By 11.5.08
Could this be a sign of thawing in the hearts of United Airlines? They announced yesterday that after four months of crediting Mileage Plus members with actual miles flown instead of a minimum of 500, the airline will reinstate the old program for “elite” members.
United Airlines: Sorry, Your 200,000 Frequent Flier Miles Have Expired
By 1.18.08
Ouch this one really hurts.
