fitbit

Now available at Best Buy.

Fitbit Doesn’t Seem To Understand How Preorders Work

Andy was really excited about the new Fitbit One. He placed a pre-order back when the activity-tracking gadget was first announced, and waited patiently for the projected “early November” ship date. November began, and the new Fitbit began to show up on the shelves of virtual and real-life stores, but not in his mailbox. Why, he asks, does any random person wandering through Best Buy get their Fitbit before early orderers like him? [More]

FitBit Replaces Gizmo For Free After You Drown It

FitBit Replaces Gizmo For Free After You Drown It

Daryl killed his FitBit, a device that is essentially a fancy pedometer and sleep tracking gadget, by letting it go through the wash. Normally this would be a time of sadness and woe and would necessitate shelling out for another one. Instead, after contacting customer service, he received some surprise and welcome news. [More]