Sprint is closing a call center we posted ex-employee accounts about that alleged on-the-scene drug use, sex, and theft of customer credit card numbers, among other infractions.
fishers
Call Centers: Teleperformance USA Is A Cancer
By 1.5.09
“Thank you for holding, your call will be answered in the order it was received by an incompetent drug-addict whose training consisted of watching funny stuff on YouTube.” That’s the substance of this insider confession from a former trainer at Teleperformance USA, one of those outsourced call centers that turns your customer service call into the modern-day version of The Trial. Hear about the restroom sex, drugs sold on-site, and employees getting away with writing down and running off with customer’s credit card numbers, inside…
