Over the years, we’ve heard about plenty of incidents involving customers-gone-bad, from those who assault fast food employees when their orders are wrong to more extreme measures like setting fire to a store. We can add a few more bad consumers to this list after two separate, but equally disturbing, incidents at a Florida Wendy’s and a Texas McDonald’s. [More]
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Pilot Involved In Altercation Returns To Work; Delta Says He Was Breaking Up Fight
By 5.1.17
A Delta Air Lines pilot who was shown on video in an apparent altercation with a passenger has returned to work after an investigation determined the pilot was actually attempting to break up a fight. [More]
Apple Deleting Any Mention Of Consumer Reports Findings From Support Forum Threads?
By 7.13.10
It would appear that Apple is unhappy with yesterday’s bad news from Consumer Reports over the iPhone 4. Hmm, or maybe it just looks that way due to a goofy software glitch. At any rate, CNET is reporting that the company’s forum moderators are deleting any mention of Consumer Reports’ findings that the antenna issue is an inherent design flaw, and not just a software issue. But maybe that’s for CR’s own benefit as well, since CNET says many of the posts were from iPhone 4 fans who were “vehemently” defending the phone. [More]
Infomercial Smackdown: MagicJack Talks Trash About NetTalk
By 1.26.10
MagicJack founder Dan Borislow is pissed. And who can blame him? After all, he’s made a fortune selling a plastic dongle that lets you make calls over the Internet for $20 a year, and how he has to deal with upstart competitors like NetTalk, which is offering unlimited lifetime calling for $99. What does Borislow have to say about NetTalk? “The call quality is pathetic. There’s no phone numbers available, and it’s run by a bunch of fly-by-nights with no assets” And that’s the part that’s acceptable for family viewing and users of Nexus One phones. The rest inside.
The Video That Got A Grandmother Escorted Off JetBlue In Handcuffs
By 10.1.08
JetBlue really doesn’t know when to leave well enough alone! Remember Marilyn Parver, the grandmother who was arrested for videotaping a fight between two other passengers, and then refusing to delete it? Well, it seems that after the whole thing had blown over — JetBlue had to go and send the woman a nasty email in which they accused her of being “argumentative, condescending and belligerent” and refusing to obey the instructions of crewmembers. Dumb! Now Parver has released the tape in question and we can’t see anything wrong with what she did. The fight is one of those basic “I’ve been on a plane for a really long time with your out-of-control child and I’m having a nervous breakdown” altercations. Nothing cookies and hugs wouldn’t fix!
NPR Bites Back: Files Motion Against RIAA Internet Rate Increase
By 3.21.07
Today, on behalf of the public radio system, NPR filed a motion for rehearing with the Copyright Royalty Board in response to its March 2, 2007 decision on rates for streaming internet music. This action is the first step in NPR’s efforts to reverse the decision, and it will be followed by an appeal of the Board’s decision to be filed with the U.S. Court of Appeals for the DC Circuit.
Yeah! They’re bringing the fight! According to Andi Sporkin, Vice President for Communications, NPR: “The Board’s decision to dramatically raise public radio stations’ rates was based on inaccurate assumptions and lack of understanding of the issues. The new rates inexplicably break with the longstanding tradition of recognizing public radio’s non-commercial, non-profit role, while the procedures we’re being asked to now undertake for measurement are non-existent, arbitrary and costly.” Read the filing inside.
