Back in 2005, FedEx drivers filed the first of many misclassification lawsuits by drivers for that company. Now, as a whole new generation of employers is being accused of misclassifying their workers, the delivery company has proposed a settlement with its former independent contractor drivers. The lawsuits were combined in a single case in Indiana, and involved 12,000 drivers from 20 states. [More]
federal express
FedEx Driver Can’t Read Street Signs, Shrugs
By 1.7.13
You’d think that before getting hired as a FedEx driver, someone would check to see whether you have certain skills. Such as the ability to read street signs. The driver serving Charlie’s neighborhood lacks this key skill. That, or he confuses street names very, very frequently. [More]
FedEx Knows I Need To Send 9 Boxes To My New House, Suspends My Account
By 11.2.12
Ann and her family are going through a series of moves–first an international one, from England to the United States, and then a domestic one, from Florida to Vermont. Though precisely why she needs FedEx to come pick up a bunch of large boxes from her house is almost irrelevant. The problem is that they won’t. She sent this plea for help to a few executive addresses, but has heard nothing back yet. [More]
FedEx Driver Knows I'm Home During The Day, Tries To Turn Me Into Human Drop Box
By 8.23.12
While working from one’s home does have its perks — the cheap commute, lax dress code, no jerk humming with his headphones on in the next cubicle — one Consumerist reader has fallen into the trap of being the go-to place for her local FedEx driver to turn when her neighbors aren’t home to accept packages. [More]
How Is FedEx SmartPost So Freaking Slow?
By 7.28.11 — Updated: 12.3.12
J. likes ordering from Woot, but hates FedEx SmartPost, the company’s shipping method of choice. Describing it as “some sort of misbegotten bastard child of FedEx and the US Postal Service,” J. calculates that it would actually be faster to travel from Woot HQ in Texas to his home on Brooklyn by bicycle. Which would be helpful if he weren’t ordering inanimate objects. [More]
Fedex Carrier: Neither Wind, Nor Rain, Nor Sleet, Nor …Ah, Screw It
By 12.16.10
Fedex’s choice of a spot to leave Jason’s package has its advantages and disadvantages. In the plus column, if anyone steals it, they will leave important forensic evidence in the form of footprints in the snow. In the minus column, it’s an incredibly stupid place to leave a package, even if the front sidewalk isn’t shoveled. [More]
Should FedEx Have Walked Into My House To Deliver Package?
By 3.20.10
Sam had an odd experience with FedEx back in February. He writes that when he didn’t come to the door right away, instead of leaving the package on the porch, the deliveryman just opened the door and walked in. This confused Sam a bit, and he wrote to Consumerist asking what he should do. [More]
Reach FedEx Executive Customer Service
By 3.17.10
Fredrick Smith- CEO
Fax 901-818-7570
Carmine Echols – Executive Assistant to CEO
901-369-3600
executiveservices@fedex.com
FedEx Corporation
942 South Shady Grove Rd.
Memphis, TN 38120
Roku Uses FedEx TARDIS Service, Sends Package Back In Time
By 1.6.10
Roku and Fedex have done an amazing thing. They didn’t send Merujo’s new media player via Smartpost. They sent it three months back in time and to the wrong city and state. Or maybe they just can’t find the correct tracking number. [More]
Fedex Abandons Package On Your Doorstep, Forgets About It
By 12.22.09
Fedex delivered a package to David’s house that was destined for a business on a different street, about half a mile away. He says that it took a ludicrous amount of time and effort on his part to get FedEx to come back and pick up the package. Did FedEx expect him to keep it? Did they expect him to get it to the destination himself? He’s not sure. [More]
Why Does The UPS Store Ship Packages With FedEx?
By 6.14.09
Alex shipped two packages to San Francisco from the UPS store in Boston. One was delivered, the other wasn’t—until without any explanation or notification, it arrived back at Alex’s house in Boston on a FedEx truck. Huh?
By 4.3.08
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The reason ATA died, and died so abruptly, were rising fuel costs and that they lost a key contract with Federal Express for flying military personnel on ATA aircraft. [Bloomberg]
