In a decision that could impact not just the fast food business, but all chain retailers that use the franchisee model, the National Labor Relations Board Office of the General Counsel announced today that McDonald’s can possibly be held responsible for franchisees’ bad labor practices. [More]
fast food
Wendy’s Testing Out Build-Your-Own Sandwich Idea
By 7.28.14
In our experience, most Wendy’s stores have been willing to mix and match sandwich elements to suit customers’ individual preferences, but at two restaurants near Wendy’s global HQ — where everyone is a perky redhead who never seems to put on a pound, in spite of all the fast food she devours — the burger chain is currently testing a program that makes this build-your-own idea official. [More]
Dunkin’ Donuts Wants Cashiers To Do More Upselling To Afternoon Customers
By 7.25.14
Are you one of the many people who pops into a Dunkin’ Donuts on your way home from work, not to buy a box of glazed chocolate Munchkins, but to get your caffeine fix? Well, get ready to have cashiers try to suggest you also purchase donuts, sandwiches and other items, because the chain’s CEO says stores aren’t doing enough upselling in the afternoon. [More]
Subway Worker Claims She Was Forced To Make Sandwiches While Throwing Up
By 7.17.14
While people, especially those who get paid by the hour, might be tempted to play down an illness in order to make it through a shift, anyone in food service who is throwing up because of a stomach virus should be kept far away from the kitchen. But one former Subway worker in Texas claims her boss forced her to work through her illness. [More]
Family Of Scarred 3-Year-Old “Rejected” KFC Donation, Still Stands By Story
By 7.3.14
It’s the Internet-age version of “Well we didn’t want it anyway.” The family who claimed their 3-year-old daughter was asked to leave a KFC because of the scars on her face now claim to have “unequivocally rejected” the $30,000 donation originally offered by the chicken chain “because we didn’t feel it was appropriate to accept it after everything KFC has done.” [More]
While Other Restaurant Chains Cut Down On Sodium, KFC Meals Have Been Getting Saltier
By 7.2.14
With an increased concern about the role high sodium levels play in high blood pressure, kidney disease and other health issues, a number of restaurant chains have been attempting to cut back on the salt in recent years. A new review of meals from 17 of the nation’s most popular fast food and family eateries shows that most chains are slowly reducing the amounts of sodium in their food (though it’s still very high), while a small number of others have actually gone the other direction. [More]
Sbarro Is The Worst Fast Food Chain In America Because Its Food Doesn’t Taste “Fresh”
By 7.2.14
Whether you’re a burger guy or a burrito gal, you’ve probably got your favorite fast food joints. But in the interest of finding a culinary consensus, our best buds at Consumer Reports decided to make it official with a new survey of readers who chowed down on 96,208 meals at 65 chains. And um, we’ve got some bad news for you, Sbarro (clears throat awkwardly). [More]
Whataburger Worker Claims She Was Ordered To Clean Dining Room, Bathroom Floors With A Toothbrush
By 7.1.14
Part of the job of a fast food employee is to keep the restaurant clean — but one Texas Whataburger worker who works as a cook claims she was humiliated when managers ordered her to clean the dining room floor and both the men’s and women’s restrooms, allegedly using only the humble toothbrush as her tool. [More]
Customer Surprised Because Sonic’s Menu Doesn’t List Chicken Strips With A Side Of Marijuana
By 6.27.14
Today seems to be the day when fast food customers end up with surprises in their food, like Cracker Jack! But not as fun/innocent: First it was a fried hand towel at KFC, and now a Sonic customer says she found a plastic baggie of marijuana in her order of chicken strips and fries. [More]
KFC Serves Up Kentucky Fried Hand Towel To Customers
By 6.27.14
People always joke about fast food meat — especially deep-fried fast food meat — maybe not being from the animal it claims to be. And while we’re pretty sure that KFC generally does indeed serve up actual chicken, one family in England ended up buying a Colonel’s Original Recipe hand towel. [More]
Ex-Taco John’s Employee Claims Insulting Nametag Was Forced On Him
By 6.26.14
A 16-year-old took a job at a South Dakota Taco John’s, but didn’t sign on for verbal abuse from his manager. Finally, he says, the worst insult came earlier this week when his manager handed him a nametag with “♡GAYTARD♡” printed on it and forced him to wear it for his whole shift, including in front of customers. [More]
A Man Walks Into McDonald’s With Knife In His Back; There’s No Punchline
By 6.25.14
Imagine you’re just minding your own business, waiting in line for some fast food breakfast at your local McDonald’s when a man walks in. Something seems a bit off about him. Is it the way he walks? Perhaps it’s something about the conversation he’s having on his phone. Or maybe, just maybe, it’s the huge, bloody kitchen knife sticking out of his back. [More]
KFC Owner Says There’s No Evidence Scarred Little Girl Was Asked To Leave
By 6.25.14
The day after anonymous sources cast doubt on the story of a little girl being asked to leave a KFC because her facial scars were bothering customers, the owner of the franchise where the alleged incident occurred has come out to say that he can find no evidence that it ever happened. [More]
McDonald’s, Taco Bell Bring Up Rear In Latest Customer Satisfaction Survey
By 6.23.14
While McDonald’s may be the most well-known fast food company in the world, it’s also the least-loved by American consumers. For the fifth year in a row, and for the 18th time in 19 surveys, the Golden Arches has come in dead last among its competition in the American Customer Satisfaction Index. [More]
Guy With Hidden Camera Asks Fast Food Workers To Remake His Orders More Like The Ads
By 6.17.14
While it’s no news to anyone who has eyes in their head that fast food reality barely ever lives up to those glistening tomatoes, perky lettuce and perfectly chargrilled patties in the ads, what if you simply asked for your food to be remade in its commercial image? Either you’d get a lot of laughing in your face, or heck, maybe you could convince someone to try a little bit harder just for you. [More]
KFC Apologizes For Workers Who Said Scarred Girl Was Scaring Customers
By 6.16.14
Wow, this weekend was full of big companies apologizing to traumatized girls. First came the JetBlue incident with the youngster barred from using the bathroom, now comes a “Sorry about that” from KFC, which is having to do damage control after the family of a little girl in Mississippi claimed they were told to leave the restaurant because their daughter’s facial scars were scaring other customers. [More]
Group Petitions Target To Ban Guns Following Open-Carry Demonstrations
By 6.5.14
A petition to ban guns at Target stores has garnered thousands of signatures after recent open-carry demonstrations at the retail stores. [More]
Customer Sues Burger King & Military Over Needle-licious Triple Stacker
By 6.3.14
Back in 2010, an Army sergeant in Hawaii was chowing down on food bought from an on-base Burger King when he claims he chomped into some needles that were definitely not on the nutritional info for the sandwich. Now, after years of negotiating a settlement have proved fruitless, he’s suing both the fast food chain and the Army and Air Force Exchange that sold him the burger. [More]
