By now we’re well aware that McDonald’s has struggled to attract and keep new customers in recent years, leading to an all-out overhaul of the fast-food powerhouse. The Golden Arches’ trouble is perhaps most evident this week, as the company clocked in dead last among competition in the American Customer Satisfaction Index, yet again. [More]
eat it and smile
Chick-fil-A, Chipotle Lead In Customer Satisfaction Survey, McDonald’s Brings Up The Rear… Again
By 6.30.15
McDonald’s, Taco Bell Bring Up Rear In Latest Customer Satisfaction Survey
By 6.23.14
While McDonald’s may be the most well-known fast food company in the world, it’s also the least-loved by American consumers. For the fifth year in a row, and for the 18th time in 19 surveys, the Golden Arches has come in dead last among its competition in the American Customer Satisfaction Index. [More]
Restaurant Adds Surcharge For All-You-Can-Eat Customers Who Don’t Clear Plate
By 5.13.14
“All you can eat” isn’t an open invitation to waste food. That’s the message that one Swiss restaurant is trying to drive home to its lunch buffet customers by charging extra to diners who fail to clear their plates. [More]
What Are You Cooking For Independence Day?
By 7.2.10
Back on Memorial Day, we dealt with the great gas vs. charcoal debate. And now that it’s the July 4th weekend, you’ve had time to hone your grilling chops in time for some pre-fireworks feasts. But the big question is: What will you be cooking? [More]
