executive customer service

I Escaped Sprint Without Early Termination Fee And Lived To Tell The Tale

I Escaped Sprint Without Early Termination Fee And Lived To Tell The Tale

A Consumerist reader reports his success with escaping Sprint without paying an early termination fee by calling the Sprint Consumerist Executive Help Line (703-433-4401), who were the only people who didn’t give him a line of bull when he called. He argued that the new fees Sprints was imposing were a material change of contract (see “Sprint Mails Customers A “Get Out Of Sprint Free” Card“) and thus voided his agreement so he could now switch carriers and port his number without penalty.