Update to, “Southwest Nearly Lets Liver Transplant Patient Die Because He Wouldn’t Buy 2nd Ticket.”
evil
Southwest To Liver Patient It Nearly Let Die: Sorry, Here's A Refund For That Extra Ticket
By 1.28.07
Car Dealership Breaks Into Customer’s Home, Steals $70,000
By 1.23.07
In July, 60 year old mentally ill Richard Grey wheelchaired into the Huling Brothers dealership in Seattle, his pants encrusted with feces and urine, and bought a truck with $30,000 in cash in a plastic bag.
Samsung: Do Not Return Your Defective TV
By 1.22.07
This note was probably due to the fact that consumers often do not know how to properly hook up HDTVs, and return them thinking they are defective. In Shawn’s case, the TV really was defective. So did Samsung help him? Of course not.
Cell Phones: The Ads Are Coming
By 1.22.07
- Cellular phone carriers like Verizon, Sprint and Cingular, now the new AT&T, are beginning to test and roll out advertising on mobile phone screens, and by next year, cellphone advertising is likely to be more common.
U-Haul’s Reservation System is Useless
By 1.16.07
- I spoke with an incredibly helpful and polite female rep who helped me with my quote, which was in the neighborhood of $225 including unlimited miles at the time. I made careful notes while on the phone, referencing her name, my confirmation number, and all the other pertinent information for renting the truck.
Macy’s Wants Your Social Security Number For A Gift Card Return
By 1.11.07
Reader George writes in because Macy’s asked his wife for her Social Security Number when she tried to return a pair of jeans she bought online with a gift card. No, she wasn’t trying to get cash back. Yes, she had all the documentation from Macys.com.
Paypal Freezes Deadspin Fund For Slain Soldier
By 1.10.07
Sigh. All that’s in the past now, isn’t it? Let’s help Deadspin in true Consumerist fashion.
ElmoTMX On Fire
By 1.2.07
More videos as they keep burning the Elmo, inside. For ultimate effect, play all at the same time.
Walmart Mysteriously Finds Hidden Stash of Elmos
By 12.14.06
We hope we are not dignifying this obvious publicity stunt with coverage, but Walmart has “found” 4,000 of those stupid Extreme Tickle Me Elmo pieces of crap and will be “make [ing] the toys available “around noon E.T. on a first come, first serve basis” for $39.97 apiece.” So, if you’re one of those people who wants a zombified psychotic Elmo beast that will amuse your brat of a kid for about 10 seconds total, here’s your big chance to hit refresh 300 times and still not get one. Have fun. —MEGHANN MARCO
H&R Block Leaves Guy With $3100 Bill
By 12.7.06
guarantee”, so Travis will be responsible for the bill. Whoops. H&R Block’s included “Accurate Calculations Guarantee” covers “penalties and interest caused by such error.”
Insane Sears Repair Guy Pours Olive Oil and Super Glue Everywhere
By 12.5.06
Sometimes tips come in and they’re too insane not to be true. Not that you people don’t have imagination, but a Sears Repair Guy that pours your olive oil all over the inside of the dishwasher? We had to ask for photos. Joseph writes in after two experiences with Sears Repair Guys. The first guy was nice, on-time, and couldn’t fix Joseph’s dryer. So he didn’t charge. No problem. The second guy was, apparently, insane. From Joseph’s email:
Payday Lenders Come Under Fire
By 12.1.06
“States should do more to restrict payday lenders, who pocketed $4.2 billion in fees from borrowers last year, according to a report released Thursday by the Center for Responsible Lending.”
Orbitz Hides Flex Search
By 11.9.06
For some reason, and we really can’t imagine what that reason might be, Orbitz has cleverly hidden its “Flex Search” feature. As far as we can tell, it’s only accessible through the sitemap. In any case, it’s not actually gone, so here’s a link to it. We are so punk rock.— MEGHANN MARCO
Wendy’s Lies About Trans Fats
By 11.6.06
CR tests find trans fats in Wendy’s fries [ConsumerReports.org]
