Howdy Consumeristas.
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Family Expects Hannah Montana, Gets "Gangster Rap"
By 12.27.07
It’s that time of year again, folks. Time to experience moral outrage as wholesome families all over this nation find something inappropriate in their stockings.
Wal-Mart Gift Card Servers Malfunctioning Day After Christmas
By 12.27.07
John wrote in yesterday to tell us, “I just got back from Wal-Mart trying to buy stuff with my gift cards, but the employees told me that they gift card servers were down across the country. I waited for about 15 minutes as cashiers and managers tried to get my gift card to go through and nothing occurred.”
If You Can't Read Your Prescription, How Can Your Pharmacist?
By 12.26.07
As much as we’d like to believe that pharmacists have an X-man-style power that allows them to correctly read the worst handwriting imaginable… they don’t.
The Apple Store For Education Makes Mistakes, Too
By 12.26.07
Reader Patrick sends the above screen grab with the comforting email subject line: “No Worries–Apple.com Can’t Spell Either.”
Walmart Would Like You To Know That They Accept All Forms Of Debit
By 12.21.07 — Updated: 10.14.12
Ben: then the terrorists have already won
Turbo Tax Accidentally Donates Your Money To The Oregon State School Fund?
By 12.19.07
“We are getting calls from people who are saying that they used some kind of an electronic software program to file their tax returns and that they did not check the box to donate their kicker,” said Rosemary Hardin, a spokeswoman for the Oregon Department of Revenue. “When we bring up their tax return, that box is checked.”
Best Buy: Open Box Items Cost $30 More Because Of "Policy"
By 12.18.07
We get quite a few photos of funny open box “mistakes,” but this is the first one that came with a complaint.
AT&T Overcharging For Sending Pictures?
By 12.7.07
If you’re AT&T cellphone customer on a messaging plan and you like to send pictures, check your bills. After noticing he was getting overcharged for sending pictures, reader Robert says an AT&T CSR told him that AT&T is having a nationwide computer glitch that could be overcharging you too…
Wachovia Tells Man He Owes $211,010,028,257,303.00
By 12.1.07
Joe Martins of Georgia got a surprise letter from Wachovia telling him he owed $211,010,028,257,303.00 on his account with them. That’s two-hundred and eleven trillion, ten billion, twenty-eight million, two-hundred and fifty-seven thousand, three-hundred and three dollars, and zero cents. The letter also said Wachovia was reporting him as a risky bank customer. When contacted by a local news station, the bank apologized and blamed it on a “word processing error.”
Save Negative $0.91 On Sears Treadmills
By 11.20.07
Trixare4kids writes:
I went down to Sears today in Oakland, California, and as I am walking by the treadmills this caught my eye. The sale price on this treadmill is .91 cents higher than the original price. Someone at Sears needs a to re-take basic math.
Actually, the portion of this sign that says, “save” bears no relation to the rest of the sign. It’s just a general reminder to all of us in life that it’s important to save things. Like receipts, memories, and rare stamps.
"Comcast Flat-Out Calls Me A Liar"
By 11.19.07
Reader George is unhappy with Comcast and he doesn’t even have it yet.
Toys R Us Advertising Date Rape Drug Laced Aquadots As A "Door Buster"
By 11.16.07
We’ve been getting several complaints today about Toys R Us’ “Door Buster” newspaper ad. They’re still advertising the GHB-laced Aquadots, despite the recall. (Right next to some ominous-looking Thomas & Friends toys, we might add.)
Behold The $54,995 2002 Dodge Neon
By 11.16.07
Reader and commenter PAConsumerist alerts us to the deal of the century: A 2002 Dodge Neon for only $54,995 from Del Toyota of Thorndale, PA. We heard a rumor that it was previously owned by Jon Voight.
Update: Dubious Fees For Homeowners Facing Foreclosure
By 11.12.07
Last week we talked about a NYT article about a bankruptcy professor who has been looking at fees loan services are charging and how she found many of them to be dubious and/or inexplicable. For example, by looking at all the defaulted loans being paid off under chapter 13 bankruptcy, she found millions of dollars of difference between what the debtor thought they owed and what the loan service said was owed. Some of that was due to the insertion of questionable fees, like “fax fees” and “demand fees.” There was a front-page NYT article on it, and now you can download the paper that started it all, Misbehavior and Mistake in Bankruptcy Mortgage Claims (PDF).
Dubious Fees For Homeowners Facing Foreclosure
By 11.7.07
The New York Times today took a look at the work of Katherine M. Porter, associate professor of law at the University of Iowa, and bankruptcy specialist. She’s been taking a closer look at the fees that some loan servicers are charging homeowners who are in foreclosure. She’s determined that some of the fees are “questionable.”
The Case Of The Phantom I-Pass Transponder
By 10.24.07
Reader and commenter ChicagoOutfit is having trouble with Illinois’ much-loved tollway system. His I-Pass account has someone else’s transponder attached to it and he’s paying for some random jerk’s tolls. He calls the ISTHA and has it removed, but Illinois doesn’t refund his money and the transponder keeps coming back.
Lawsuit: Walgreens Substituted Chemo Drug For Prenatal Vitamins
By 10.19.07
A woman who suffered a miscarriage after taking chemo drugs that were supposed to be prenatal vitamins is suing Walgreens, according to the Chicago Tribune.
