electronic arts

EA Trying Hard To Lose Customer Over A Few Bucks

EA Trying Hard To Lose Customer Over A Few Bucks

If you’re not really a fan of electronic games, it might not be clear to you why EA took the top poo in this year’s Worst Company in America Tournament. Maybe Alex’s experience can serve as an illustration. There was no huge amount of money involved, and his problem with EA didn’t affect his day-to-day life. But the utter lack of response from EA to a real and easily solved problem makes even a loyal customer like Alex feel that they don’t matter. [More]

The Day After Winning Worst Company Crown, EA Does Something Nice For Mass Effect Fans

The Day After Winning Worst Company Crown, EA Does Something Nice For Mass Effect Fans

As much as we’d love to think that yesterday’s victory by Electronic Arts in the Worst Company In America tournament pushed them to do something nice, we have a feeling that it’s just a coincidence that the video game publisher has announced it will release some downloadable content — for free! — to appease angry Mass Effect 3 players. [More]

EA Responds To Worst Company Win By Name-Dropping Past Worst Company Winners

EA Responds To Worst Company Win By Name-Dropping Past Worst Company Winners

Usually when we announce the winner of the annual Worst Company In America tournament, the victor chooses to quietly reflect on their triumph rather than make a public comment. But not this year’s champ, Electronic Arts, which has responded to being voted the WCIA winner by hinting that it’s not as bad as other companies. [More]

The Voters Have Spoken: EA Is Your Worst Company In America For 2012!

The Voters Have Spoken: EA Is Your Worst Company In America For 2012!

Whether it’s on a console, a PC, a smartphone or tablet, hundreds of millions of people play video games every day. Yet most mainstream media covers the industry the same way it treats adult dodge ball leagues and cat fashion shows (both noble ventures, but neither of them multi-billion dollar industries). And the only time you hear legislators discuss video games is when some politician decries them as the death knell for all things righteous in the world (hint: they’re not). Now, after years of being ignored and relegated to steerage, game-players have voted to send a message to Electronic Arts and the gaming business as a whole: Stop treating your loyal customers like crap. [More]

There's Still Time To Vote On Worst Company In America Final Death Match

There's Still Time To Vote On Worst Company In America Final Death Match

A record number of voters have turned out to choose between Bank of America and Electronic Arts for the winner in the Worst Company In America 2012 tournament, but there’s still time to have your say in which business walks away with the Golden Poo. [More]

Worst Company In America Final Death Match: Bank Of America Vs. EA

Worst Company In America Final Death Match: Bank Of America Vs. EA

Here they stand, surrounded by the carved-up carcasses of their fallen competitors. “Make us proud… Win the poo,” the ghosts of the vanquished call out from another realm, demanding that these two remaining contenders for Worst Company In America prove that all this bloodshed was not in vain. [More]

Third-Place Worst Company In America Winner To Be Honored With New Bronze Poo!

Third-Place Worst Company In America Winner To Be Honored With New Bronze Poo!

Last year, when Bank of America lost by the narrowest of margins to BP in the Final Death Match of the 2011 Worst Company In America tournament, we listened to readers who called for the creation of the first-ever Silver Poo trophy. That honor will remain in place for the 2012 tourney, and will be joined by a Bronze Poo for the company coming in third — or rather, “turd” — place. [More]

Worst Company In America Semifinals: EA Vs. AT&T

Worst Company In America Semifinals: EA Vs. AT&T

This is it. Only one bout remains before we get to the Worst Company In America Final Death Match. But will it be the established telecom terror or the rookie greedy game-maker that vies for the Golden Poo? [More]

Let's All Do A Slow Clap For Your Worst Company In America 2012 Semifinalists!

Let's All Do A Slow Clap For Your Worst Company In America 2012 Semifinalists!

What began as good, clean fun between 32 bad businesses quickly devolved into something so violent and grotesque that it would make a great PG-13 movie featuring Lenny Kravitz in a small but pivotal role. And now, only four contenders for the Golden Poo remain, each with a worthy claim to the trophy. [More]

Worst Company In America Round 3: EA Vs. Comcast

Worst Company In America Round 3: EA Vs. Comcast

Imagine you’re playing a game of Worst Company In America Online, Game of the Year Collectors’ Signature Edition 2012 with your pals. You’ve paid hundreds of dollars for the game and all the downloadable tricked-out corporate logos, bloody finishing moves and deluxe cat photos and you’re about to head into the Final Death Match. Then your cable company decides you’ve gone over your data limit and the game grinds to a halt. And when you finally get it back up, the game’s servers have been pulled offline by the publisher. Which company do you end up hating more? [More]

The 8 Remaining Worst Company In America Contenders Sure Are An Elite Bunch!

The 8 Remaining Worst Company In America Contenders Sure Are An Elite Bunch!

Two weeks ago, 32 of the nation’s worst businesses entered the Worst Company In America Battledome Nonagon, hoping to prove they could out-twit, overcharge and outlast the others to ultimately be named the Worst Company In America 2012. Two dozen companies have since been fed to the shark-eating robot piranhas and only eight remain with a chance to be crowned with the Golden Poo. [More]

Peeved Mass Effect 3 Fans Might Actually Get The Ending They Want

Peeved Mass Effect 3 Fans Might Actually Get The Ending They Want

For several years, a growing number of people have enjoyed beating the hell out of Geth, mastering head-shots on husks and trying to save the entire, expanding universe as Commander Shepherd in the Mass Effect series of video games. But without giving too much away, a lot of those same fans are not pleased with how the series finally wrapped up in Mass Effect 3. [More]

Which Worst Company Contenders Force Customers Into Mandatory Arbitration?

Which Worst Company Contenders Force Customers Into Mandatory Arbitration?

As we sifted through the mountain of nominations for this year’s Worst Company In America tournament, we noticed a trend of readers who cited companies’ mandatory binding arbitration clauses as a reason for nominating. And while it’s businesses like AT&T and Sony that have made all the headlines for effectively banning class action lawsuits, there are a lot of other WCIA contenders who are forcing customers into signing away their rights. [More]

Worst Company In America Sweet 16: Best Buy Vs. EA

Worst Company In America Sweet 16: Best Buy Vs. EA

The opening bout of this year’s Sweet 16 should result in some sparks, as the video game company everyone seems to hate (but whose games people keep buying) squares off against the electronics retailer most of us would rather not shop at (but still do when we don’t have time to wait for an Amazon order). [More]

Worst Company In America Round One: EA Vs. Sony

Worst Company In America Round One: EA Vs. Sony

If this particular WCIA bout were a video game, we’d charge you $59.99 to play the most basic version, another $20 or so to play the full version, and then we’d still nickel and dime you for extras… But not before your account data is compromised by hackers. [More]

Here It Is, Your Lineup For Worst Company In America 2012!

Here It Is, Your Lineup For Worst Company In America 2012!

Welcome to Consumerist’s 7th Annual Worst Company In America tournament, where the businesses you nominated face off for a title that none of them will publicly admit to wanting — but which all of them try their hardest to earn. So it’s time to fill in the brackets and start another office pool. That is, unless you work at one of the 32 companies competing in the tournament. [More]

Change Xbox Live Gamertag, Lose EA Gun Club Privileges

Jason is a longtime member of Electronics Arts’ Gun Club, a rewards program that gives special perks and previews to fans of EA games. A few months ago, he had to change his Xbox Live gamertag because of a complaint about it. We won’t print the tag, but it wasn’t anything offensive or vulgar, and he got to keep the same tag by adding “The” to the beginning of it. Simple enough. The problem is that changing your gamertag severs the tie between your Live account and your Gun Club account forever. Oddly, no one at EA knows how to deal with this situation. [More]

EA To Tiger: Start Winning Or We'll Pull Your Name Off Golf Game

EA To Tiger: Start Winning Or We'll Pull Your Name Off Golf Game

Just as comments that begin with “no offense, but…” are always offensive, Electronic Arts CEO John Riccitello’s ultimatum to Tiger Woods that begins “This is no threat against Tiger” is most definitely a threat against Tiger. Speaking at a media summit in New York, the CEO said the Tiger Woods PGA Tour line of video games will lose Tiger’s name if he continues his slump. [More]