Reigning two-time Worst Company In America Electronic Arts recently announced that its future game releases would not include the much-hated Online Pass program, which charges a fee to owners of used games to access online content, but there were still questions about whether it would keep the program alive for existing games. Now we have an answer. [More]
Last month, Consumerist voters chose video game publisher Electronic Arts as the Worst Company In America for the second year in a row. Whether the company listened or not, we have no idea, but it is doing something that will make some gamers happier. [More]
As a Consumerist reader and tipster puts it, the news that Electronic Arts has signed a deal to develop and publish games based off Star Wars, it’s as if “millions of Star Wars gamer nerds cried out in terror and were suddenly silenced…” That’s a reference to (spoiler alert) the destruction of an entire planet (Alderaan) in Episode IV, for those not in the know.
While it’s been busy winning our Worst Company In America 2013 (second year in a row!), mucking up game releases and dumping the Wii U, Electronic Arts has made the time to announce the arrival of Sims 4 for Macs and PCs in 2014. Wonder if there will be a required online-always situation or if EA has learned its lesson with SimCity. We won’t hold our breath. [EA Blog]
Calm those quivering lips, Wii U users, it’s true, it’s really true: For the first time since 1991, Electronic Arts’ Madden series will sidestep a Nintendo console. The company’s newest offering, Madden NFL 25, won’t be available for the Wii U, but hey guys, don’t worry — the two companies totally still have a “strong partnership.”
If you’ve been holding your breath for Electronic Arts (our Worst Company In America 2013, everybody!) to update SimCity with an offline mode, well, keep holding it. The company is releasing a patch today at 4:00 p.m. ET with a few new things and a variety of fixes, but that offline mode players have been wishing and hoping for is nowhere in sight.
If you bought an EA football game — Madden NFL, NCAA Football, or Arena Football — between 2005 and 2012, here’s some good news. Not only are you due a few bucks thanks to a class-action settlement with the reigning two-time Worst Company In America champ, but the dollar amount of the individual payouts to affected consumers have been tripled. [More]
It was nary a few months ago when Michael Lawder, the head of customer service at Electronic Arts, was touting the company’s new call centers in Texas and Ireland as part of its effort to improve the customer experience. What does it say about the Worst Company In America 2013‘s dedication to that plan when it’s reportedly started laying off staff at the Galway customer service center?
Our readers are already intimately familiar with the anti-consumer behavior that won EA its second gleaming Golden Poo trophy in a row. One issue that we haven’t heard a lot about, though, is the continued suckiness of the current generation of “The Sims.” You know, that other Maxis title.
Only days after being chosen by Consumerist voters as Worst Company In America for the second year in a row, Electronic Arts is not gaining many fans in Canada. Earlier today, it was reported that a large number of employees were laid off from one of EA’s studios in Montreal. [More]
Fresh off the heels of its two-peat as Consumerist’s Worst Company In America with the 2013 win (nominated and voted on by you, our dear readers), Electronic Arts is giving itself the chance to botch yet another game release with the impending launch of SimCity for Mac users on June 11.
Following last year’s surprise Worst Company In America victory by Electronic Arts, there was hope that the video game giant would get the message: Stop treating your customers like human piggy banks, and don’t put out so many incomplete and/or broken games with the intent of getting your customers to pay extra for what they should have received in the first place. And yet, here we are again, with EA becoming the first company to ever win a second Golden Poo from Consumerist readers. [More]
This is it. Make no mistake where you are. After weeks of gouged eyeballs, pulverized ribs, countless bruised egos, and one dislocated thumb, the battered bodies of 30 bad businesses are licking their wounds and vowing to fight another year, while your votes have set up an epic rematch of the 2012 Final Death Match. [More]
Video game giant EA is on the precipice of having a chance to repeat as grand champion in the Worst Company In America tournament, so one might think this would be a time for EA to make nice with the customers who feel like they are being mistreated. And in an EA.com blog post, Chief Operating Officer Peter Moore does admit to mistakes and promise to “do better.” But, for reasons we can’t even begin to fathom, he didn’t stop there.