e-commerce

Steve Madden Backorders Wrong Shoes, Throws Them In A Bag

Steve Madden Backorders Wrong Shoes, Throws Them In A Bag

Cora just wanted to order eight pair of identical shoes from Steve Madden for her wedding. Unfortunately, she made the mistake of ordering those shoes directly from the company. Half of the shoes were on backorder. Upon receiving the shoes and discovering that they wouldn’t fit the respective bridesmaids they were ordered for, Cora learned that Steve Madden would charge a $7 restocking fee per pair.